eDiscovery Program Manager | Hybrid & Global Projects

Consilio LLC; Greater London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Consilio LLC in City of London is seeking an experienced Project Manager to oversee e-discovery matters and lead delivery across global clients. You will mentor teams, manage budgets, and ensure client expectations are met in a fast-paced environment.

The role emphasizes collaboration with attorneys, paralegals, IT staff and multiple stakeholders, while maintaining quality standards and timely communications. Travel domestically and internationally is expected.

Qualifications

• BA/BS degree or equivalent experience in litigation support or legal industry.
• 2–3 years of experience as a Project Manager.
• Experience with an eDiscovery review platform.
• Willingness to travel domestically and internationally.
• Experience managing multiple cross-functional projects within budget and schedule.
• Strong client management and communication skills.
• Fluency in English; another European language desirable.
• Ability to mentor and lead project teams.

Responsibilities

• Providing end-to-end oversight of discovery matters and serving as primary client point of contact.
• Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables.
• Managing projects of local and global clients.
• Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements.
• Developing and managing relationships with external and internal teams.
• Defining, communicating, implementing and monitoring quality standards on all project deliverables.
• Providing timely communications on all activities to clients.
• Forecasting, tracking and managing project budgets and invoices.
• Successfully overseeing multiple, concurrent projects.
• Generating and distributing reporting metrics for processed requests and KPI's on a regular basis.
• Driving Success across departments.
• Developing strong client relationships through collaborative, consultative service.
• Partner with other internal teams to create best practices and workflows to improve client experience.

Skills

Project management

Client relations

Communication

Cross-functional leadership

Travel readiness

English fluency

Education

BA/BS degree

Tools

eDiscovery review platform

Job description

Overview

The Project Manager role is responsible for high level management, delegation, and execution of day-to-day e-discovery project tasks. The role involves concurrently managing multiple projects of varying complexities. The incumbent will collaborate with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters. Project Managers must also mentor, train and delegate as necessary to ensure client expectations are met and their experience with Consilio is valued. It requires taking ownership of projects and accountability for the client and business expectations.

Our goals are to ensure the highest client experience, to ensure that we grow and evolve the business through our service. The ideal candidate is an experienced Project Manager, who thrives in a fast-paced environment, where communication, agility and flexibility are critically important. Our colleagues are our most marketable resource and as a project manager, we are also agents for change, who build a strong following and exude credibility. The candidate must be a progressive thinker, highly productive and efficient in a pressured environment.

Responsibilities

• Providing end-to-end oversight of discovery matters and serving as primary client point of contact • Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables • Managing projects of local and global clients • Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements • Developing and managing relationships with external and internal teams • Defining, communicating, implementing and monitoring quality standards on all project deliverables • Providing timely communications on all activities to clients • Serving as expert on Consilio’s review platforms and proprietary offerings • Forecasting, tracking and managing project budgets and invoices • Successfully overseeing multiple, concurrent projects • Generating and distributing reporting metrics for processed requests and KPI’s on a regular basis • Driving Success across departments • Developing strong client relationships through collaborative, consultative service • Partner with other internal teams to create best practices and workflows to improve client experience

Qualifications

• BA/BS degree or experience within the litigation support / legal industry • At least 2-3 years' experience as a Project Manager • Demonstrable working knowledge of an eDiscovery review platform• Willingness to travel both domestically and internationally • Demonstrated experience managing multiple, concurrent projects involving cross functional teams within budgetary and schedule constraints • Demonstrated ability to manage client expectations and maintain client satisfaction • A proactive approach to problem-solving and the ability to anticipate client needs • The ability to confront unexpected problems quickly and effectively • Strong teamwork, communication (written and oral), client management, and interpersonal skills • Demonstrated ability to manage project teams, including teams of supporting project managers • Fluency in English and in another European language desirable

Consilio’s True North Values

• Client Experience | Listen for the “why”. Clearly define success. Be accountable. Go the extra distance to create moments that matter.
• Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geography, generations, and teams. Rally around final decisions.
• Innovation | Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future.
• Grit | Focus on what matters. Work with passion and persistence. Think like an owner. Deliver results you’re proud of.

Consilio, LLC isan EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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