UK Practice Manager

Epiq Company; United Kingdom; Remote; GBP 65,000 - 85,000; Full time

Job summary

Epiq, a trusted client-facing legal services provider, seeks a Practice Manager to oversee project activities, lead a team, and ensure customer satisfaction across engagements delivered remotely in the UK. You will collaborate with stakeholders, manage documentation, monitor KPIs, and ensure compliance with policies and regulations.

The role requires a Bachelor's degree in Business Admin or related field and 5+ years in project management and team leadership, with a proven track record of

Qualifications

• Bachelor's degree in Business Administration, Project Management, or related field.

Responsibilities

• Oversee project activities and ensure customer satisfaction.
• Lead and manage a team of professionals.
• Collaborate with various stakeholders to achieve project goals.
• Manage project documentation and support project delivery.
• Monitor and report on KPIs.
• Ensure compliance with company policies and regulations.

Skills

Achieving Deadlines

Analytical Thinking

Communication

Customer Relationship Management

Customer Satisfaction

End-to-End Project Management

Leading Project Teams

Professional Collaboration

Project Deliverables

Project Delivery

Project Documentation

Project Planning

Project Support

Project Tracking

Technical Project Leadership

Education

Bachelor's degree in Business Administration, Project Management, or related field

Tools

MS Office

Microsoft Teams

CRM systems

Job description

## UK Practice ManagerApply: Remote: Work from Home Full-Time: GBR - UK Remote Office: Full time: Posted Today: R0035133At **Epiq**, your work contributes to complex, global legal outcomes. You’ll join a values‐driven community where integrity guides decisions, **relentless service** sets the bar, and we **thrive on big challenges** together. We invest in your growth with enterprise‐wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, **you’ll do the most meaningful work of your career** and see your impact at scale.**Job Description:**Job SummaryThe Practice Manager is responsible for overseeing project activities, ensuring customer satisfaction, and leading a team of professionals. This role involves collaborating with various stakeholders, managing project documentation, and maintaining high-quality standards.# Essential Job Responsibilities: * Oversee project activities and ensure customer satisfaction.* Lead and manage a team of professionals.* Collaborate with various stakeholders to achieve project goals.* Manage project documentation and support project delivery.* Monitor and report on key performance indicators (KPIs).* Ensure compliance with company policies and regulations.Qualifications & Requirements:• Education: Bachelor's degree in Business Administration, Project Management, or a related field. • Experience: 5+ years of experience in project management and team leadership.# Skills:• Achieving Deadlines • Analytical Thinking • Communication • Customer Relationship Management (CRM) • Customer Satisfaction • End-to-End Project Management • Leading Project Teams • Professional Collaboration • Project Deliverables • Project Delivery • Project Documentation • Project Planning • Project Support • Project Tracking • Technical Project Leadership# Certifications: Project Management Professional (PMP)# Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment. ***We require all persons hired to verify identity and eligibility to work in the United Kingdom and to complete the required security checks as part of the offer process.******The successful individual must be authorised to work in United Kingdom for any employer and must all be a current resident in United Kingdom.****#LI-JM1 #LI-Remote\"*Your specific salary will be determined based on several factors:* **Location-based market rate** for the role* **Your abilities** in relation to the job specification* **Performance** during screening and interview* **Pay parity** with the wider team in the considered locationFurther details about the package will be provided during the initial screening call with the Talent Acquisition Team.Click here to learn about Epiq's Benefits.**Epiq Leadership Compass****Fosters Relationships & Collaboration**Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.* Build trust-based partnerships* Nurture long-term relationships* Remove collaboration barriers* Celebrate cross-team success**Engages & Influences**Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.* Use storytelling to build buy-in* Align communication with organizational goals* Guild alignment through strong engagement**Maximizes Performance**Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.* Use data to identify improvement opportunities* Make informed decisions* Align team goals with boarder strategy* Empower teams to manage their own goals* Translate vision into clear priorities* Prepare for disruptions with strong change management**Achieves Operational Success**Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.* Improve workflows for team efficiency* Use clear documentation and expectations* Resolve issues quickly using data and feedback**It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.**