Deparment Manager - Whiteley/Fareham

H&M; Whiteley; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Department Manager to lead a team in providing exceptional customer experiences. This permanent role offers 39 hours per week and requires a passion for profitability and people. The ideal candidate will oversee departmental performance, support team development, and ensure compliance with safety standards. Join a company committed to sustainable fashion and enjoy a range of attractive benefits, including a staff discount across various brands. If you are ready to make an impact in a dynamic retail environment, this opportunity is for you.

Benefits

Staff discount card

H&M Incentive Program

Extensive development opportunities

Flexible availability across 7 days

Qualifications

• Management experience in a customer-facing environment.
• Previous experience leading and managing teams.

Responsibilities

• Oversee department performance to support sales and profit.
• Evaluate team performance and provide feedback for development.
• Ensure compliance with health and safety standards.

Skills

Management experience

Team leadership

Customer-first mindset

Profitability focus

Job description

Job Description

This is a permanent position offering 39 hours per week. The position is based in the H&M Whiteley/Fareham store in the Whiteley shopping centre.

Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store, and along with your Team, deliver a Customer First Experience.

Key responsibilities:

• You lead with a vision to secure the best experience for all our colleagues and customers.
• You evaluate your team's performance, provide regular feedback, and support their development and training for succession planning.
• You analyze and follow up on Sales & Profit KPIs for your department.
• You ensure Health & Safety, legal, and security standards are in accordance with H&M and local laws to ensure the safety of employees and customers.

Qualifications

We are looking for candidates with:

• Management experience in a customer-facing environment.
• Previous experience leading and managing teams.
• A passion for profitability and people.
• A customer-first mindset.

Additional Information

Availability is fully flexible across 7 days, including weekends.

Benefits

We offer attractive benefits with extensive development opportunities worldwide. All employees receive a staff discount card usable across all H&M Group brands, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Additionally, employees participate in our H&M Incentive Program - HIP. More details about the program can be found here.

Our global benefits are complemented by local market-specific perks, which may vary by employment type and country.

Inclusion & Diversity

H&M is part of H&M Group, committed to fostering inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experience, and ideas, which positively impacts our ability to address challenges and serve our colleagues and customers worldwide. We ensure a fair and unbiased recruitment process and kindly ask applicants not to attach cover letters, as these may introduce unintentional biases.

Company Description

H&M Group comprises brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our growth and commitment to sustainable lifestyles. Learn more about us here.

H&M offers the latest styles, designer collaborations, and wardrobe essentials, aiming to provide fashion & quality at the best price sustainably. Discover more about H&M here.