Deparment Manager - Whiteley/Fareham

H&M group; Fareham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Department Manager to oversee a team and enhance customer experience. This permanent position offers 39 hours per week and requires a leader passionate about profitability and team development. You will analyze sales performance, ensure compliance with health and safety standards, and provide feedback to your team. Join a company committed to sustainable fashion and enjoy attractive benefits, including a staff discount card and participation in the H&M Incentive Program. Your leadership will help shape the future of retail in a diverse and inclusive environment.

Benefits

Staff discount card

Flexible availability

Development opportunities

Incentive Program

Qualifications

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.

Responsibilities

• Lead with a vision to secure the best experience for all colleagues and customers.
• Evaluate team performance and provide regular feedback.
• Analyze and follow up on sales & profit KPIs.

Skills

Management experience

Team leadership

Customer service

Profitability focus

Job description

This is a permanent position offering 39 hours per week. The position is based in the H&M Whiteley/Fareham store in the Whiteley shopping centre.

Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store and, along with your team, deliver a customer-first experience.

Key responsibilities:

1. You lead with a vision to secure the best experience for all our colleagues and customers.
2. You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
3. You analyze and follow up on sales & profit KPIs for your department.
4. You ensure health & safety, legal, and security standards are in accordance with H&M standards and local laws to always secure the safety of employees and customers.

Qualifications

We are looking for people who have:

1. Management experience in a customer-facing environment.
2. Previous experience of leading and managing teams.
3. A passion for profitability and people.

Additional Information

Availability 7 days, fully flexible, including weekends.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. Brands covered include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. In addition, employees are included in our H&M Incentive Program – HIP. You can read more about the program here.

Besides global benefits, local markets offer different competitive perks and benefits, which may vary by employment type and country.

Inclusion & Diversity

H&M is part of H&M Group. We are committed to creating inclusive, diverse, and equitable workplaces. Our teams should reflect a variety of backgrounds, sharing knowledge, experience, and ideas. A diverse workforce positively impacts how we address challenges and relate to colleagues and customers worldwide. All diversity dimensions are considered in our recruitment process.

We aim for a fair and unbiased process; therefore, please do not attach a cover letter, as it may contain information that can trigger unintentional biases.

Company Description

H&M Group is a family of brands including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our commitment to meaningful growth and sustainable lifestyles. Help us re-imagine fashion and reshape our industry. Learn more here.

H&M offers the latest styles, designer collaborations, and wardrobe essentials, focusing on fashion & quality at the best price sustainably. Learn more here.