Customer Sales Advisor

TN United Kingdom; Stafford; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading retailer in motoring and cycling products, where your customer service skills can shine. This role offers the chance to work in a dynamic environment focused on growth and career development. You’ll receive comprehensive training to enhance your product knowledge and sales abilities, ensuring you can meet customer needs effectively. With a range of employee benefits, including discounts and wellness programs, this position is perfect for those looking to make a significant impact while advancing their career. Be part of a diverse and inclusive team dedicated to getting the nation back on the move.

Benefits

Store discount (25% off)

Employee discount (up to 50% off garage bills)

Discount on Breakdown Cover

Discounts on groceries and holidays

Employee wellness programme

Trade Price Bike Scheme

Life Assurance

Uniform provided

Sharesave scheme (20% discount)

Cycle to Work scheme

Qualifications

• Experience in delivering excellent customer service, preferably in retail.
• Ability to work towards sales targets and understand customer needs.

Responsibilities

• Provide exceptional customer service and support in a retail environment.
• Demonstrate and explain products to customers effectively.

Skills

Customer Service

Sales Experience

Proactive Approach

Job description

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About the Role

Ideally, you already have retail sales experience, but if you’ve worked in another customer-focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

Training and Career Development

We invest heavily in training to give our colleagues skills to develop their careers. Whether your goal is in Retail or elsewhere in the Group, we support your ambitions and career progression at your pace.

Key Requirements

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Benefits and Rewards

We understand everyone has different priorities, so we offer a wide range of rewards and benefits, including:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover included
• Discounts on groceries, holidays, insurance, and more
• Employee wellness programme offering free support and counselling 24/7
• Trade Price Bike Scheme - buy one bike per year at a significant discount
• Life Assurance
• Uniform provided
• Option to join Sharesave scheme: purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – access up to 30% of your pay early and save automatically
• Health Cash Plan for healthcare costs

Our Vision

We are in an exciting growth phase, focusing on motoring services and electric mobility. As the UK’s leading retailer of motoring and cycling products, and the largest vehicle service and repair business, join us and be part of our success story in getting the nation safely back on the move.

Inclusive Workplace

If you’re unsure about meeting all criteria, we encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace and are proud to be an equal opportunities employer, welcoming applications from all backgrounds and embracing diversity within our One Halfords Family.