Customer Sales Advisor

TN United Kingdom; Stoke-on-Trent; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits in a rapidly growing company focused on motoring services and electric mobility. Join a leading retailer in the UK, where you will enhance your customer service skills and receive comprehensive training. This role not only offers a chance to work in a dynamic environment but also provides a variety of perks including discounts, wellness support, and career development opportunities. Be part of a team that values inclusivity and is committed to getting the nation back on the move.

Benefits

25% off products

Employee discounts

Health and well-being support

Life Assurance

Uniform

Cycle to Work scheme

Wagestream

Health Cash Plan

Qualifications

• Experience in retail sales or customer-focused sales environment.
• Ability to deliver great customer service and achieve sales targets.

Responsibilities

• Help customers understand their needs and provide tailored solutions.
• Demonstrate and explain products while ensuring customer satisfaction.

Skills

Customer Service

Sales

Proactive Approach

Job description

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About the Role

Ideally, you already have retail sales experience, but if you’ve worked in another customer-focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

Training and Development

We invest heavily in training to give our colleagues skills to develop their careers. Whatever career path you want to follow and whatever pace you want to progress, we have the support to help you make your ambitions a reality, whether in Retail or elsewhere in the Group.

Requirements

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Rewards and Benefits

We know everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. These include holiday and contributory company pension, store discounts, employee discounts, health and well-being support, and more:

• 25% off most products across Halfords and Tredz
• Up to 50% off garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard
• Discounts on groceries, holidays, insurance, and more
• Employee wellness programme with 24/7 support
• Trade Price Bike Scheme - buy one bike per year at a significant discount
• Life Assurance
• Uniform
• Option to join Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – access up to 30% of your pay early and save automatically
• Health Cash Plan for healthcare costs

Company Overview

We’re in an exciting chapter, rapidly growing with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Inclusive Workplace

If you’re unsure about meeting all criteria, we encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace. We are an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our one Halfords Family.