Housekeeping Office Coordinator

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a dedicated Housekeeping Office Coordinator to ensure smooth operations within the housekeeping department. This role involves managing key safety, preparing staff schedules, and coordinating maintenance requests, all while providing exceptional support to the housekeeping team. With a commitment to employee wellbeing and continuous development, this position offers a unique opportunity to grow within a globally recognized hospitality brand. Join a company that values diversity, inclusion, and the importance of making travel more human and connected.

Benefits

12 complimentary nights a year across Hyatt Hotels worldwide

Discounted hotel stays for family and friends

Free meals on duty

50% discount on food and beverages

Uniform provided and laundered free of charge

Headspace membership

Access to Employee Assistance Programme

Continuous learning and development opportunities

Responsibilities

• Ensure safety of all keys held in the Housekeeping office and record issuance of keys.
• Prepare rotas, wages, and attendance lists.
• Receive reports from Housekeepers about rooms requiring urgent maintenance.

Job description

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Housekeeping Office Coordinator

Hyatt Regency London - The Churchill GB - ENG - London

Department: Housekeeping/Laundry

Employment Type: Full-time

Req ID: LON005807

Summary

Housekeeping Office Coordinator

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt for you, your family, and friends from day one
• Free meals on duty
• 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels
• Uniform provided and laundered free of charge
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities, including career progression across Hyatt Hotels worldwide

Responsibilities

• Ensure safety of all keys held in the Housekeeping office and record issuance of keys
• Prepare rotas, wages, and attendance lists
• Receive reports from Housekeepers about rooms requiring urgent maintenance; inform Engineering and keep records
• Order flowers for VIPs and replacements for Suites
• Handle all calls received by Housekeeping
• Manage lost and found enquiries

About Hyatt Regency London – The Churchill

Hyatt Regency London - The Churchill is located in upscale Marylebone, in the heart of London's West End, with views over Portman Square gardens. The hotel features 440 sophisticated guestrooms, including 50 suites, many recently refurbished, and 12 meeting spaces. Dining options include seasonal British dishes at The Montagu and cocktails at Churchill Bar & Terrace.

Hyatt’s values include Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Joining Hyatt means being part of a global family with over 1,150 hotels in more than 70 countries, recognized as a Great Place to Work. We celebrate diversity and inclusion, fostering a workplace where everyone can be their authentic selves.

Join us to make travel more human, connected, and sustainable. Your role matters, and your individuality is valued. At Hyatt, hospitality is a career for those who care.

Next steps

Apply today for the Housekeeping Office Coordinator role and start your journey with Hyatt Hotels!