Seasonal Retail Assistant - WHSmith

Moto Hospitality; Gillingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming the UK's rest stop experience! As a Retail Assistant, you will be part of a vibrant team, serving customers and ensuring they have access to essential travel items. With a focus on exceptional customer service, you'll receive comprehensive training and enjoy fantastic benefits, including a generous discount scheme and development opportunities. This role is perfect for enthusiastic individuals looking to make a difference in a dynamic environment. Apply today and start your journey with us!

Benefits

Annual bonus scheme

Colleague discount

Enhanced benefits (pension, sick pay)

Funded qualifications

Weekly pay

Qualifications

• Enthusiasm for customer service and willingness to learn.
• Ability to handle cash and operate tills.

Responsibilities

• Serve customers in a timely manner and provide exceptional service.
• Maintain stock levels and handle deliveries.

Skills

Customer Service

Cash Handling

Stock Management

Job description

£12.25 per hour

Address: Medway Services, M2 between Junction 4 and 5, Rainham, Gillingham ME8 8PQ

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range of travel essentials and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA a fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have limited or no access through public transport, so please ensure you can access the site before applying.

Similar roles might include team member, retail assistant, general or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18s.

• Please note internally, this role is called Customer Service Assistant.
• Annual bonus scheme is equivalent to 1 week's salary based on average hours worked (define period).

Where our customer’s journey pauses, yours just begins.

Apply today.

INDLP