Product Consultant

Caterpillar; Peterlee; On-site; GBP 55,000 - 66,000; Full time

Job summary

Join a leading company as a Fleet Manager, responsible for managing customer relationships and contract execution in the UK and other regions. Leverage your expertise in sales and equipment management to drive profitability and success. Enjoy a competitive salary and benefits while contributing to sustainable communities.

Benefits

27 days annual leave + bank holidays

12% Bonus

Private Medical (employee only)

Share Scheme (50% Company Matched)

Contributory Pension Scheme

Free Car Parking

Qualifications

• Proven direct customer sales/product support experience.
• Experience in managing equipment fleets or maintenance contracts.

Responsibilities

• Lead customer engagements and manage contract execution.
• Achieve alignment among Caterpillar, Dealers, and customers.
• Provide solutions to problems in customer environments.

Skills

Sales

Communication

Relationship Building

Problem Solving

Customer Engagement

Education

Bachelor's Degree in Marketing

Bachelor's Degree in Sales

Job description

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Fleet Manager you are responsible for supporting and fulfilling specific contractual commitments in a profitable manner predominantly in the UK and potentially other Europe, Africa and Middle East territories. These commitments include specific deliverables in equipment management, production optimization, safety, sustainability, and financial performance.

The Fleet Manager will work directly with customers (and Dealers) Executive Management, Plant Management and Equipment Operators and have primary responsibility for managing the Dealer partnership, assuring strong relations and profitable Dealer results.

Job Duties/Responsibilities may include, but are not limited to:

• Leading the customer engagements and providing matrix leadership for contract execution

• Achieving alignment of various parties at Caterpillar, Dealers, and key end-user personnel

• Partnering with Dealer personnel to direct the day-to-day activity related to contractual commitments at each site contract

• Successfully delivering on all areas of contractual commitments by utilizing a complete understanding of Caterpillar and Dealer Capability

• Providing a clear vision for success and drive high levels of execution to achieve our commitments through your deep subject matter expertise in equipment management, production optimization, safety, sustainability, and financial structuring

• Providing and applying solutions to problems in a customer-working environment

• Working with Caterpillar Product Groups and other internal Business Units to completely understand the technical and operational capabilities of our equipment, technology, and services

• Creating innovative new value-added capabilities to improve site operations in a manner that Caterpillar and Dealers can grow profitability and reduce risk

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Candidates will have gained the following skills and experience through previous roles:

• Bachelor's Degree in Marketing, Sales or other relevant field and/or progressive experience in a direct customer sales/product support/direct field experience

• Proven direct customer sales/product support experience

• Working knowledge of technology products, financial products, machines, product support, labour relations, safety and environment operations

• Superior relationship building skills and the ability to execute through a team of Caterpillar, dealer, and customer personnel

• Superior communication skills – both written and verbal – that range from operational and technical discussions to Dealer Principal and Executive presentations

• Demonstrate deep subject matter expertise and experience in the management of equipment fleets or direct responsibility for maintenance & repair contract management

• Deep product knowledge, application experience with equipment and production technologies, and the ability to successfully manage contracts to profitability

Top Candidates will have:

• Experience working with / for Caterpillar or other OEM Dealers and/or Customers

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Your Work Shapes the World!

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it

Job Title: Fleet Manager

Salary: £55,500-£65,500 depending on experience

Benefits: 27 days annual leave + bank holidays, 12% Bonus, Private Medical (employee only), Share Scheme (50% Company Matched), Contributory Pension Scheme (Contribution double by Company up to 10%), Free Car Parking, Caterpillar Advantage website (discount and offers)

Contract: Permanent

Location: Solihull, West Midlands or Peterlee, Durham

Travel: 50-75% domestic travel with occasional overseas travel

Closing Date: 30th May

Job Reference: R0000305367

What We Offer:

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.

You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For the past 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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