Communications Officer

NHS; Greater London; On-site; GBP 34,000 - 42,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen kommunikationsstarken Mitarbeiter, der in einem dynamischen Umfeld arbeitet. Sie werden Teil eines freundlichen Teams, das sich der Bereitstellung hochwertiger Gesundheitsdienstleistungen widmet. In dieser Rolle werden Sie Inhalte erstellen, soziale Medien verwalten und Geschichten über engagierte Teams erzählen. Wenn Sie eine Leidenschaft für Kommunikation und digitales Marketing haben und einen positiven Einfluss auf die Gemeinschaft ausüben möchten, ist dies die perfekte Gelegenheit für Sie. Nutzen Sie Ihre Fähigkeiten, um das Leben der Menschen zu verbessern und in einem unterstützenden Umfeld zu arbeiten.

Benefits

NHS-Pension

Mitarbeiterrabatte

Flexible Arbeitszeiten

Unterstützung durch Mitarbeiterhilfeprogramme

Qualifications

• Mindestens 3 Jahre Erfahrung in Kommunikation und Marketing.
• Fähigkeit, komplexe Informationen einfach zu kommunizieren.

Responsibilities

• Inhalte erstellen und soziale Medien verwalten.
• Interne Kommunikation und Nachrichten verfassen.

Skills

Kommunikationsfähigkeiten

Digitales Marketing

Soziale Medien

Schreibfähigkeiten

Analytische Fähigkeiten

Organisationsfähigkeiten

Education

Abschluss in Marketing oder Kommunikation

A-Level oder gleichwertig in Englisch

Tools

Google Analytics

Canva

Microsoft Office

Job description

Job summary

*Previous applicants need not apply*

We're looking for a digitally savvy communications officer who thrives in a busy environment and has the confidence to work autonomously and proactively in a small and friendly team. You will have excellent writing skills with good attention to detail and a flair for photography. You will also be a great listener and be able to create interesting and moving stories about our dedicated teams and their patients and service-users. There will be plenty of material to work with - our district and school nurses, urgent community responders, rehabilitation therapists, health visitors and other clinical teams, save and change lives every day.

Managing our social media channels will be an important part of the role; you'll be familiar with Google analytics and other evaluation tools and will be comfortable translating analytics into narrative. Being able to manage your time effectively will be crucial - you'll be juggling various projects at any given time and will need to know what can wait and what needs to be prioritised.

Last year in our staff survey, 98% of our staff said they were proud of the services we deliver and 97% said they enjoyed their job. When asked to identify the one best thing about working at Your Healthcare, the most frequently mentioned theme was a supportive team and colleague relationships.

If that sounds like the sort of place you'd like to work we'd like to hear from you.

Main duties of the job

This is a post and is for 37.5 hours per week. The usual working hours are 9-5 and will be Monday - Friday.

You will be mostly based at Hollyfield House in Surbiton although you will also need to be able to travel to our other sites as needed, Surbiton Health Centre and Teddington Memorial Hospital. You will need to attend a limited number of events locally also.

• Creating content, managing and evaluating social media outputs
• Celebrating the work of colleagues internally via the staff bulletin, intranet and direct communication channels
• Creating content for the website and recognising appropriate news stories to share externally
• Attending events and providing photography and commentary
• Using Canva and similar design tools to create communications materials
• Managing the communications area on the staff intranet along with the news carousel and a number of corporate areas.
• Drafting internal messaging for all-staff communications.
• Advising colleagues on appropriate language for patient information.
• Deputising for the marketing and communications lead where appropriate.

We encourage you to discuss your flexibility needs with us before applying or during the interview process. While we may not be able to meet every request exactly, we promise to fully consider your needs and accommodate them where possible. Please note that flexible working options will vary depending on the role.

About us

At Your Healthcare CIC, we are dedicated to delivering high-quality, patient-led health and social care services for residents in Kingston and providing specialised learning disability services in Richmond. As a Community Interest Company (CIC), we prioritise community-driven care and offer an environment that empowers you to make a real impact.

Why Choose Us?

NHS Pay & Benefits: Enjoy the security of NHS pay, Agenda for Change terms, NHS pension scheme, and salary sacrifice schemes.

Bureaucracy-Free Environment: Implement good ideas quickly and effectively without delays.

Work-Life Balance: Benefit from our Employee Assistance Programme (EAP) and various staff discounts.

Exceptional Staff Experience: Join a supportive workplace with positive feedback from staff and patients.

Inclusive Culture: We promote equality, diversity, and inclusion, encouraging applications from all backgrounds.

Impactful Community Involvement: Have a real voice in shaping care as part of our membership organization. Your ideas and contributions matter.

Join Us Today

We are looking for passionate individuals who value high-quality care, inclusivity, and community engagement. If you want to make a positive impact in health and social care, join our forward-thinking, patient-centred team. Explore our career opportunities and become part of a team that values your expertise and dedication.

Details Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,521 to £41,956 a year inclusive of 15% HCA, pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

B9811-25-0037

Job locations

Hollyfield House, 22 Hollyfield Road

Surbiton

KT5 9AL

Job description Job responsibilities

Please refer to the attached Job Description document under the 'Supporting documents.'

Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification.

Please be aware that the closing date may be brought forward in the event of a high number of applications.

Job description Job responsibilities

Please refer to the attached Job Description document under the 'Supporting documents.'

Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification.

Please be aware that the closing date may be brought forward in the event of a high number of applications.

Person Specification Knowledge Essential

• Confidentiality and understanding of boundaries in relation to sharing information
• Data Protection
• Equality and Diversity and its application in service delivery

Experience Essential

• Significant experience (3 years +) in Communications, marketing, digital marketing and PR/media.

Desirable

• Experience of working in an NHS or healthcare environment.

Skills and abilities Essential

• Excellent inter-personal skills and ability to deal with a wide range of people.
• Excellent writing, editorial and production skills, showing ability to draft clearly and concisely for different audiences.
• Confident digital marketeer incl. social media.
• Ability to communicate sensitive and often complex information in simple language.
• Excellent organisational and time management skills with the ability to multi-task.
• Ability to work under pressure to meet tight deadlines.
• Ability to work on own and as part of a team.
• Analytical and problem-solving skills.
• Ability use creative packages to design.
• Excellent IT and proficient in use of Microsoft Office, particularly Word and PowerPoint.

Qualifications Essential

• Degree or equivalent qualification or experience in Marketing, Communications, Digital Marketing, media / public relations.
• A Level or equivalent English.

Personal Qualities Essential

• Driven.
• Approachable.
• Flexible and adaptable.
• Uses initiative.
• Interest in health and social care issues.

Any other factors Essential

• Ability to travel and work outside normal office hours as and when required

Person Specification Knowledge Essential

• Confidentiality and understanding of boundaries in relation to sharing information
• Data Protection
• Equality and Diversity and its application in service delivery

Experience Essential

• Significant experience (3 years +) in Communications, marketing, digital marketing and PR/media.

Desirable

• Experience of working in an NHS or healthcare environment.

Skills and abilities Essential

• Excellent inter-personal skills and ability to deal with a wide range of people.
• Excellent writing, editorial and production skills, showing ability to draft clearly and concisely for different audiences.
• Confident digital marketeer incl. social media.
• Ability to communicate sensitive and often complex information in simple language.
• Excellent organisational and time management skills with the ability to multi-task.
• Ability to work under pressure to meet tight deadlines.
• Ability to work on own and as part of a team.
• Analytical and problem-solving skills.
• Ability use creative packages to design.
• Excellent IT and proficient in use of Microsoft Office, particularly Word and PowerPoint.

Qualifications Essential

• Degree or equivalent qualification or experience in Marketing, Communications, Digital Marketing, media / public relations.
• A Level or equivalent English.

Personal Qualities Essential

• Driven.
• Approachable.
• Flexible and adaptable.
• Uses initiative.
• Interest in health and social care issues.

Any other factors Essential

• Ability to travel and work outside normal office hours as and when required

Employer details Employer name

Your Healthcare CIC

Address

Hollyfield House, 22 Hollyfield Road

Surbiton

KT5 9AL

Employer's website

http://www.yourhealthcare.org (Opens in a new tab)

Employer details Employer name

Your Healthcare CIC

Address

Hollyfield House, 22 Hollyfield Road

Surbiton

KT5 9AL

Employer's website

http://www.yourhealthcare.org (Opens in a new tab)