Cloud Services Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Ipswich; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the UK is seeking a Cloud Services Engineer to join their team in Ipswich. This role involves developing technical relationships, supporting customers, and ensuring high satisfaction through innovative cloud solutions. The ideal candidate will possess strong knowledge in cloud technologies, particularly Azure, and have excellent communication skills. Join a supportive environment that values diversity and offers opportunities for personal growth.

Benefits

26 days annual leave plus optional buy/sell days

Company matched pension

Family-friendly policies

Health and wellbeing support

Discounts through Telent Rewards

Ongoing development and support

Qualifications

• Experience in a support environment with on-premise Cloud Services.
• Strong work ethic and can-do attitude.
• Knowledge of Networking Concepts.

Responsibilities

• Train staff and customers on products and solutions.
• Monitor incident reports and report on accounts.
• Create and review technical documentation.

Skills

Cloud technologies

Leadership

Communication

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

MS SCCM

MS Exchange

Microsoft SQL Server 2016 or above

Azure MFA and Identity Services

VMware vCloud Director

Job description

Social network you want to login/join with:

Cloud Services Engineer (Previous Relevant Experience is Required), Ipswich

Client:

Telent

Location:

Ipswich, UK

Job Category:

Other

EU work permit required: Yes

Job Views: 3

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our engineering team based in Southampton. This role offers the chance to work with a talented team of Cloud, Network, and Security specialists, supporting your growth through challenging projects.

The Cloud Engineer will develop and maintain technical relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and service teams to ensure high customer satisfaction.

Our teams at Telent are dedicated to bringing digital solutions to infrastructure and communities across the country. Join us to innovate and develop networks that impact millions, helping to keep the nation's infrastructure connected and secure 24/7.

What you’ll do:

• Train staff and customers on products and solutions.
• Support professional services and sales opportunities.
• Monitor incident reports and report on accounts.
• Highlight trends, security threats, and technical bulletins.
• Manage documentation related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks and reporting.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create and review technical documentation and Statements of Work.
• Assist in pre-staging equipment for customer sites.
• Participate in customer meetings and reviews.
• Ensure accurate and timely timesheet submissions.
• Maintain relevant certifications and training.
• Complete overtime and expenses accurately.
• Adhere to GDPR and security policies.

Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. You should have a strong work ethic, a can-do attitude, and experience in a support environment, with on-premise Cloud Services experience being desirable.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 and above
• VMware vCloud Director knowledge
• Leadership qualities and excellent communication skills
• Problem-solving passion and ability to work independently or in a team

What we offer:

At Telent, you'll have opportunities to develop across sectors and technologies, with a supportive and inclusive culture that values diversity.

• 26 days annual leave plus optional buy/sell days
• Company matched pension
• Family-friendly policies
• Health and wellbeing support
• Discounts through Telent Rewards
• Ongoing development and support

Our values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid