Account Manager (Homeware Supplier)
Location: Manchester
Salary: Up to £40K
Duties:
- Manage the full account lifecycle from start to finish within the supply chain.
- Develop additional routes to market across all platforms, targeting both new and existing customers.
- Explore new channels with current customers.
- Report to the Head of Key Accounts; manage a portfolio of national accounts including high street homeware retailers such as Homebase, Asda, Dusk.com, and The Very Group, as well as online fashion retailers.
- Conduct trend, competitor, and retail analysis to support product development.
- Collaborate with international teams and factories (China, Vietnam, India, EU) for sourcing and product development, ensuring compliance with customer regulations and cost expectations.
- Ensure accurate product setup in Microsoft Dynamics 365 for ERP data conversions and EDI ordering/invoicing.
- Work closely with internal teams such as Quality Control, Photography, Marketing, Merchandising, Logistics, and Product Development to ensure process flows align with the critical path.
- Utilize historical account data to identify best-selling lines and suggest commercial additions to maximize growth.
- Liaise with overseas suppliers.
Experience:
- Minimum of 4 years experience as an Account Manager in homeware, fashion retail, or wholesale accounts for an online brand.
- Experience in critical path management.
- Proven ability to build and develop existing accounts and products.
- Stock analysis expertise.
- Experience working with overseas suppliers and managing the full supply chain process.
- Collaborative experience with Merchandising, QC, Design, and Product Development teams.