Sales and Retention Manager

Everlast Gyms; Thurrock; On-site; GBP 25,000 - 35,000; Full time

Job summary

Everlast Gyms is seeking a Sales and Retention Manager to enhance member experiences and drive sales. The role involves leading the team, implementing strategies for growth, and maintaining high standards in the gym. Join a dynamic team focused on health and fitness with excellent benefits and opportunities for development.

Benefits

20% discount across all Frasers Group brands

Eligibility for the Fearless 1000 bonus scheme

Free gym membership

Monthly Frasers Group Champion bonus

Training and development opportunities

Qualifications

• Passion for health, fitness, and wellness.
• Driven and ambitious with a desire to learn and develop.

Responsibilities

• Lead by example in sales process and support team.
• Drive new member sales and retain existing members.
• Prepare and deliver monthly sales presentations.

Skills

Leadership

Interpersonal Skills

Adaptability

Solutions-Oriented Mindset

Job description

Company Description

This is a full-time position reporting directly to the General Manager. Our Sales and Retention Managers are responsible for supporting them and the wider team in the successful operation of the gym, with a specific focus on driving new member sales, maximizing retention, and promoting overall growth of the live member movement through various strategies inside and outside of the gym.

The Benefits

Elevation is a core value of our company, complemented by excellent benefits, including:

• 20% discount across all Frasers Group brands
• Eligibility for the Fearless 1000 bonus scheme
• Free gym membership
• Monthly Frasers Group Champion - winners receive double their salary for the month
• Recognition as one of our Everlast Gyms monthly champions
• Training and development opportunities through Frasers Group, including funded qualifications like Level 3 & 5 in management & leadership
• Product training and opportunities to deliver personal and group training sessions to enhance your fitness knowledge

Job Description

• Represent Everlast Gyms as a fitness ambassador
• Consistently demonstrate our elevated ways of working
• Lead by example in our FUNDAMENTALS sales process, supporting and training the team to improve confidence and performance
• Focus on driving new member sales and retaining existing members to grow the live member movement
• Manage the activity planners for the gym, ensuring they are thorough, well planned, and executed
• Implement strategies to increase lead generation both internally and externally
• Monitor dashboards and KPIs, communicating insights to the team
• Drive revenue across membership sales, product sales, and secondary revenue lines to enhance profitability
• Prepare and deliver monthly sales presentations to management
• Build relationships with local businesses to develop local partnerships
• Develop #WeMoveBusinesses membership opportunities, both new and existing
• Lead by example on reception and the gym floor to enhance member experiences
• Support national initiatives like #WorkoutWednesday & #WeCommunicate
• Provide honest, constructive feedback regularly to support team development
• Assist the General Manager with operational tasks including Health & Safety, facilities, maintenance, and recruitment
• Maintain high standards of cleanliness and presentation at all times in the gym

Qualifications

• Passion for health, fitness, and wellness
• Strong leadership qualities
• Adaptability in communication style
• A positive, solutions-oriented mindset
• Exceptional interpersonal skills and a member champion mentality
• Driven and ambitious with a desire to learn and develop
• Flexible working hours and location to support business needs, including weekends and bank holidays

Additional Information

To see more of what our brand offers, please visit our LinkedIn page here.

This opportunity at Frasers Group is for the fearless. The potential is massive, and the experience is unrivalled. To make the most of it, you need to embody our principles:

• Think without limits - think fast, fearlessly, and lead your team
• Own it and back yourself - take responsibility for your role and results
• Be relevant - relevant to our people, partners, and the planet