ED Unit Coordinator - Night Shift, Compassionate Care

Monadnock Community Hospital; Peterborough; On-site; GBP 18,000 - 29,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Retirement savings plan

Life insurance

Paid time off

Job summary

Monadnock Community Hospital in Peterborough, New Hampshire is seeking an Emergency Department Unit Coordinator to support patient scheduling, records, and communication. The role emphasizes compassionate care, efficient administration, and collaboration with clinical staff to uphold service excellence.

The position is part-time (24 hours per week) with night shifts, offering benefits and opportunities for professional growth in a community-focused hospital setting.

Qualifications

• Ability to work effectively in a fast-paced, dynamic environment.
• Empathetic nature and genuine commitment to patient well-being.
• Proficiency in office software and electronic health record systems.
• Strong communication and interpersonal skills and the ability to work effectively within a team.
• Valid New Hampshire state licensure as a Licensed Nursing Assistant.

Responsibilities

• Patient Support: Serve as the first point of contact for patients, providing compassionate and helpful assistance with scheduling, inquiries, and information dissemination.
• Administrative Efficiency: Manage office operations, including appointment scheduling, patient records, and office supplies. Maintain accurate and organized documentation.
• Communication Hub: Facilitate communication between patients, medical staff, and other healthcare professionals, ensuring clear and timely information flow.
• Billing and Insurance: Assist patients with billing inquiries, insurance claims, and payment processing, ensuring transparency and patient satisfaction.
• Quality Assurance: Collaborate with medical staff to support quality improvement initiatives and ensure that patients receive the highest standard of care.
• Patient Advocacy: Act as a patient advocate, addressing patient concerns and needs with empathy and professionalism.
• Values: Uphold the values of MCH: Compassion, Collaboration, Honesty, and Respect.
• And More: Other duties as assigned.

Skills

Empathy

Office software

EHR systems

Communication skills

Teamwork

Fast-paced environment

Education

Licensed Nursing Assistant (LNA) license

Tools

Microsoft Office

Scheduling software

Job description

Monadnock Community Hospital in Peterborough, New Hampshire is seeking an Emergency Department Unit Coordinator to support patient scheduling, records, and communication. The role emphasizes compassionate care, efficient administration, and collaboration with clinical staff to uphold service excellence.

The position is part-time (24 hours per week) with night shifts, offering benefits and opportunities for professional growth in a community-focused hospital setting.