Health Unit Coordinator - Emergency Department - Part Time Nights

Monadnock Community Hospital; Peterborough; On-site; GBP 18,000 - 29,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Retirement savings plan

Life insurance

Paid time off

Job summary

Monadnock Community Hospital in Peterborough, New Hampshire is seeking an Emergency Department Unit Coordinator to support patient scheduling, records, and communication. The role emphasizes compassionate care, efficient administration, and collaboration with clinical staff to uphold service excellence.

The position is part-time (24 hours per week) with night shifts, offering benefits and opportunities for professional growth in a community-focused hospital setting.

Qualifications

• Ability to work effectively in a fast-paced, dynamic environment.
• Empathetic nature and genuine commitment to patient well-being.
• Proficiency in office software and electronic health record systems.
• Strong communication and interpersonal skills and the ability to work effectively within a team.
• Valid New Hampshire state licensure as a Licensed Nursing Assistant.

Responsibilities

• Patient Support: Serve as the first point of contact for patients, providing compassionate and helpful assistance with scheduling, inquiries, and information dissemination.
• Administrative Efficiency: Manage office operations, including appointment scheduling, patient records, and office supplies. Maintain accurate and organized documentation.
• Communication Hub: Facilitate communication between patients, medical staff, and other healthcare professionals, ensuring clear and timely information flow.
• Billing and Insurance: Assist patients with billing inquiries, insurance claims, and payment processing, ensuring transparency and patient satisfaction.
• Quality Assurance: Collaborate with medical staff to support quality improvement initiatives and ensure that patients receive the highest standard of care.
• Patient Advocacy: Act as a patient advocate, addressing patient concerns and needs with empathy and professionalism.
• Values: Uphold the values of MCH: Compassion, Collaboration, Honesty, and Respect.
• And More: Other duties as assigned.

Skills

Empathy

Office software

EHR systems

Communication skills

Teamwork

Fast-paced environment

Education

Licensed Nursing Assistant (LNA) license

Tools

Microsoft Office

Scheduling software

Job description

Are you someone who thrives in a healthcare environment, values community well-being, and enjoys the administrative side of medical operations? If so, Monadnock Community Hospital (MCH) in Peterborough New Hampshire is excited to invite you to apply for the position of Emergency Department Unit Coordinator. At MCH, we are committed to improving the health and well-being of our community, and this role is essential to achieving that mission.

Responsibilities

• Patient Support: Serve as the first point of contact for patients, providing compassionate and helpful assistance with scheduling, inquiries, and information dissemination.
• Administrative Efficiency: Manage office operations, including appointment scheduling, patient records, and office supplies. Maintain accurate and organized documentation.
• Communication Hub: Facilitate communication between patients, medical staff, and other healthcare professionals, ensuring clear and timely information flow.
• Billing and Insurance: Assist patients with billing inquiries, insurance claims, and payment processing, ensuring transparency and patient satisfaction.
• Quality Assurance: Collaborate with medical staff to support quality improvement initiatives and ensure that patients receive the highest standard of care.
• Patient Advocacy: Act as a patient advocate, addressing patient concerns and needs with empathy and professionalism.
• Values: Uphold the values of MCH: Compassion, Collaboration, Honesty, and Respect.
• And More: Other duties as assigned.

Qualifications

• Ability to work effectively in a fast-paced, dynamic environment.
• Empathetic nature and genuine commitment to patient well-being.
• Proficiency in office software and electronic health record systems.
• Strong communication and interpersonal skills and the ability to work effectively within a team.
• Valid New Hampshire state licensure as a Licensed Nursing Assistant.

Salary

Competitive salary based on experience.

Working Hours

This is a 24 hour per week position - night shift

About Our Benefits

Amazing people deserve amazing benefits.

We strive to employ and retain the most highly qualified individuals by providing equitable wages and benefits, promoting from within, and supporting the continuing education efforts of our staff.

You will be valued and rewarded for the work you do here with excellent pay and outstanding benefits. At MCH, you’ll find great opportunities for career advancement as well as personal and professional growth.

Part-time Employees Enjoy

• Health insurance
• Dental insurance
• Vision coverage
• Flexible spending accounts
• Life insurance
• Short and long-term disability insurance
• Accident and Critical Illness insurance
• Identity theft insurance
• Retirement savings plan
• Lifestyle spending account
• Free membership to local gym
• Generous paid time off plans
• Opportunities for professional development and training
• Positive work environment with a supportive team and opportunities for growth
• Scholarship Opportunities
• Tuition reimbursement
• Part time employees are defined as working 22.5 to 35.99 hours per week

About Monadnock Community Hospital

Reach new heights at Monadnock Community Hospital.

MCH is a critical access hospital in beautiful, historic Peterborough, New Hampshire.

For 100 years, we have provided outstanding care to our communities, earning a reputation for excellence that has made us one of New Hampshire’s most successful and beloved small hospitals.

Join a culture of Compassion, Collaboration, Honesty, and Respect!

Our employees are the heart and soul of Monadnock Community Hospital.

In every department and at every level, MCH employees go above and beyond to deliver an exceptional patient experience in an atmosphere that is healthy, friendly, respectful, and personally fulfilling.

About The Monadnock Region

A great place to live, work, and play.

One of the best things about working at Monadnock Community Hospital is that you get to live in a community that offers an amazing quality of life.

The state of New Hampshire consistently ranks in the Top Ten of all American states for its overall quality of life. Towns are small and friendly here, crime is low, schools are good, and the air and water are clean.

Balance meaningful work with a great life.

Here in the Monadnock Region, you can enjoy a standard of living that is hard to match anywhere. Let’s start with our mountain for which we are named.

Around the 3,165 foot Mount Monadnock with 100-mile views are forests, woods, lakes, and protected rivers providing abundant opportunities for hiking, biking, kayaking, fishing, cross-country skiing – you name it!

And if you’re into the arts, the region also offers a lively arts scene, with galleries, theatres, and concert venues.

• New England community spirit
• Family-friendly
• Arts and culture
• All-season outdoor recreation
• Just 1.5 hours to Boston

Are you ready for a great job in a great place?

Are you ready for a career the supports your aspirations?

Are you ready to work in the best place you've ever lived?

Our small hospital is committed to diversity, inclusion, and equal opportunity employment. We welcome applications from individuals of all backgrounds and abilities. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.