ECU Education Governance Manager

London Ambulance; Moreton-in-Marsh; Remote; GBP 60,000 - 90,000; Full time

Job summary

London Ambulance NHS Trust seeks an Education Governance Manager to lead governance and quality assurance across pre-hospital education programmes. You will implement robust QA frameworks, oversee educational governance, support curriculum development, and drive continuous improvement with national stakeholders to raise standards and reduce variation in practice.

The role focuses on monitoring, policy development, and staff mentor development, with national scope and potential to influence ECU’s

Qualifications

• Level 4 Internal Quality Assurance qualification and relevant experience.
• Evidence of continuous personal and career development.
• Clinical Qualification or relevant experience of working within EPRR.
• Full driving license, including C1, valid in the UK and no more than 3 penalty points.
• EPRR instructor.

Responsibilities

• Develop governance for NHS R ECU Education and Standards activity and services.
• Monitor and support continual review and improvement of all materials, courses, procedures and systems.
• Develop and lead on Quality Assurance and Assessment program.
• Promote change and improve national procedures to reduce clinical risk.
• Mentor teaching staff and contribute to education development courses.
• Lead governance committees and maintain oversight of the local risk register.
• Address delays in governance remit and update policies and procedures.

Skills

Governance

Quality assurance

Leadership

Stakeholder engagement

Digital platforms

Education

Level 4 Internal Quality Assurance

Clinical qualification

EPRR instructor

Tools

Learning management systems

Job description

Are you passionate about improving education quality and driving excellence at a national level?

The Emergency Capabilities Unit (ECU) is seeking an ambitious and innovative Education Governance Manager to lead the development of robust governance and quality assurance processes across the pre-hospital capabilities education programmes. This is a unique opportunity to influence the future of education and training, ensuring that learners receive high-quality, consistent and evidence-based educational experiences that enhance workforce capability and improve patient care.

Working with national stakeholders, ambulance trusts and education providers, you will lead the implementation of modern quality assurance frameworks, oversee educational governance, support curriculum development, and drive continuous improvement across commissioned programmes. Your work will help reduce variation in educational standards, strengthen professional practice, and support the delivery of the ECU's strategic vision.

This role offers the opportunity to shape educational excellence across the sector, champion innovation, and make a tangible contribution to reducing the care gap through the development of a highly skilled and capable pre-hospital workforce.

If you are an experienced leader with a passion for education, governance and quality improvement, and are looking for a role where you can influence change on a national scale, we would love to hear from you.

Main duties of the job

The post holder will have responsibility for developing and supporting the governance of NHS R ECU Education and Standards activity and services.

The post holder will take a key role in providing monitoring and support mechanisms for the continual review and improvement of all materials, courses, procedures and systems, working closely with the ECU Program Manager, and tutors.

The post holder will develop and lead on Quality Assurance and Assessment program.

The post will play a key role in promoting change and improvement in National and Department procedures, supporting change and helping to reduce clinical risk and recurrence of vulnerable practices nationally.

The post holder will manage the support and mentorship of teaching staff, providing trainer development activities, and contribute to development of education and developmentcourses.

The post holder will lead the planning and management of all governance committees. The post holder will maintain oversight of the local risk register.

The post holder will monitor and take action to address any delays across the governance managers remit, and reviewing / updating policies and procedures.The post holder will exercise sound judgement and ensure that key governance decisions are identified, progressed and followed up accordingly.

The post holder will attend meetings as the governance manager and where required will represent the Head of Education (Consultant Paramedic).

About us

The principal aim of the NHS Resilience Emergency Capabilities Unit (ECU) is to support the delivery of patient care and improved clinical outcomes in a range of challenging environments across England. The unit supports NHS Trusts and partner agencies to provide an effective response to the major and complex incidents defined within the UKs National Risk Register.

The NHS ECU is the national centre of excellence for emergency preparedness, resilience, and response across Englands ambulance services. Hosted by the London Ambulance Service and commissioned by NHS England, we are dedicated to ensuring that the NHS is ready to respond to the most complex, high-risk, and challenging incidentswhenever and wherever they occur.

The NHS ECU builds on over a decade of operational expertise, clinical leadership, and innovation. Our mission is to strengthen national resilience by supporting ambulance trusts and wider NHS partners with the capabilities, training, and coordination needed to deliver outstanding care in the most demanding environments.

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

Person Specification

Qualifications, Accreditations, Education

• Level 4 Internal Quality Assurance qualification and relevant experience
• Evidence of continuous personal and career development
• Clinical Qualification or relevant experience of working within EPRR
• Full driving license, including C1, valid in the UK and no more than 3 penalty points
• EPRR instructor

Experience

• Extensive experience in quality assurance, audit, governance and continuous improvement within healthcare, education or emergency service environments.
• Demonstrable leadership experience managing, developing and motivating multidisciplinary teams, with the ability to influence and engage stakeholders at operational and managerial levels.
• Proven ability to manage resources, programmes and workforce planning to maximise organisational efficiency, effectiveness and service delivery.
• Significant ambulance, healthcare or emergency service experience, with specialist knowledge of EPRR, HART capabilities and national resilience education requirements.
• Highly proficient in the use of digital technologies, learning management systems and clinical information platforms to support education, workforce development and clinical practice.
• Extensive experience in the design, delivery, quality assurance and strategic development of education and training programmes, working collaboratively with internal and external partners.
• Experience of working within a complex multi-site learning environment
• Experience of working in teams to deliver programmes and projects of work, which involve change

Knowledge and Skills

• Highly developed educational governance, quality assurance and audit expertise, with the ability to apply assessment frameworks objectively and deliver measurable improvements.
• Strong leadership and people management skills, with a proven ability to motivate teams, support staff development and work effectively across organisational and professional boundaries.
• Demonstrated ability to lead and influence change, develop policies and procedures, implement service plans and drive innovation to improve organisational performance.
• Highly organised and self-motivated, with the ability to manage competing priorities, work independently or remotely, meet deadlines and solve complex problems effectively.
• Proficient in the use of digital technologies, software applications and social media platforms to support governance, education, workforce development and service delivery
• Excellent stakeholder engagement, networking and communication skills, with the ability to build productive relationships and influence a wide range of internal and external partners
• Knowledge of NHS R EPRR Capabilities and reporting systems
• Knowledge of EPRR Education and understanding of lessons identified from inquires
• Knowledge of ambulance service clinical guidelines, drug regimens and patient care pathways

Personal Abilities

• Demonstrates a strong commitment to organisational values, professional standards and behaviours, acting as a positive role model at all times.
• Excellent interpersonal, communication and relationship-building skills, with the ability to engage, support and motivate others effectively.
• Highly resilient, adaptable and self-motivated, able to perform effectively under pressure within complex and changing environments.
• Proactive and outcome-focused, demonstrating initiative, personal drive and a commitment to delivering high-quality results.
• Professional, empathetic and emotionally intelligent, with a flexible approach to change and a strong awareness of the needs of colleagues, learners and stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.