Ecommerce Studio Producer

NEW LOOK; Greater London; On-site; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Staff discount

Friends & family discounts

Reward platform

Private pension

Virtual GP

Life assurance

Extra leave scheme

Birthday day off

Enhanced parental leave

Season ticket loan

Cycle2Work

Retail Trust partnership

Fashion & Textile Children's Trust

Job summary

NEW LOOK is seeking a Studio Producer to plan, coordinate and deliver production across our in-house studio, focusing on ecommerce shoot production and supporting select creative projects. You will manage resources, freelancers and on-set logistics to ensure efficient delivery and high-quality content.

You will lead scheduling, budgets and stakeholder communication while fostering strong relationships across studio teams and external partners.

Qualifications

• Proven experience in a Studio Producer or similar production role.
• Experience in ecommerce, photography or content production.
• Strong shoot scheduling, resource planning and production management.
• Experience managing freelance talent and external partners.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong budget management experience.
• Proactive, solutions-focused approach with strong problem-solving skills.
• Exceptional attention to detail and ability to work under pressure.
• Strong communication and stakeholder management skills.
• Degree-level qualification or equivalent experience preferred.

Responsibilities

• Own the planning, resourcing and delivery of the ecommerce studio schedule.
• Manage freelancer and on-set resource requirements, including bookings, confirmations, call sheets, holiday cover and absence management.
• Anticipate and resolve operational challenges to ensure the smooth running of daily studio activity.
• Manage and respond effectively to last-minute schedule changes, cancellations and business priorities.
• Plan resource requirements around intake fluctuations and peak trading periods.
• Act as the primary point of contact for day-to-day production and operational queries.
• Ensure all stakeholders understand priorities, expectations and delivery requirements.
• Support the smooth onboarding and experience of models, freelancers and external partners while on-site.
• Monitor attendance and arrival times, escalating any issues that may impact delivery.
• Continuously review studio production processes, identifying opportunities to improve efficiency, productivity and workflow.
• Proactively identify and mitigate production risks, ensuring contingency plans are in place where required.
• Support the delivery of studio KPIs, SLAs and productivity targets.
• Partner with studio teams to reduce operational issues and improve ways of working across the end-to-end content creation process.
• Support future platform, technology and website developments by ensuring production requirements are represented throughout project delivery.
• Contribute to the delivery of the wider studio strategy and operational objectives.
• Build and maintain strong relationships with internal stakeholders, external suppliers, agencies and freelance talent.
• Develop and manage a diverse, high-quality freelance network capable of supporting varying business and creative requirements.
• Foster collaborative relationships across studio functions, promoting clear communication and effective teamwork.
• Manage and mentor the Studio Production Coordinator and Studio Casting Assistant, developing capability and ensuring appropriate succession and cover plans are in place.
• Work closely with the Senior Studio Manager and wider studio leadership team to support key business initiatives and projects.
• Support the Senior Studio Manager in managing studio budgets and cost control.
• Track freelance spend and highlight risks or overspend against budget.
• Ensure purchase orders, invoices and budget administration are completed accurately and on time.
• Support the delivery of agreed cost-per-product targets whilst maintaining content quality and operational efficiency.
• Build strong partnerships with the Creative and Brand teams to support wider business objectives.
• Support creative production requirements, including Studio 45 and other brand-led projects.
• Develop and implement best-practice production processes for creative shoots, ensuring clear communication, efficient delivery and cost-effective execution.
• Collaborate with the Senior Casting Manager on model bookings, licensing, contracts and casting activity.
• Support casting day logistics and production where required.
• Produce presentations, reports and planning materials for Studio leadership.
• Support the Head of Studio, Senior Studio Manager and wider leadership team with strategic initiatives and ad hoc projects.
• Manage supplier compliance requirements, contracts and mandatory training records.

Skills

Studio production

Ecommerce production

Shoot scheduling

Resource planning

Budget management

Freelance management

Stakeholder management

Attention to detail

Communication

MS Office

Education

Degree-level qualification or equivalent experience

Tools

Excel

PowerPoint

Word

Job description

NEW LOOK is seeking a Studio Producer to plan, coordinate and deliver production across our in-house studio, focusing on ecommerce shoot production and supporting select creative projects. You will manage resources, freelancers and on-set logistics to ensure efficient delivery and high-quality content.

You will lead scheduling, budgets and stakeholder communication while fostering strong relationships across studio teams and external partners.