eCommerce Product Content & Sales Operations Support

Parkside; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading eCommerce firm in the UK seeks an individual for the role of eCommerce Product Content & Sales Operations Support. The successful candidate will support product setup and content creation across various online platforms, ensuring timely launches and adherence to quality standards. Strong knowledge of SEO/SEM practices and familiarity with Amazon Vendor Central are essential. This role requires excellent organizational skills and the ability to work cross-functionally with various teams.

Qualifications

• Previous eCommerce experience within an online retail environment.
• Familiarity with Amazon systems, particularly Vendor Central.
• Knowledge of SEO/SEM best practices for product visibility and content optimisation.

Responsibilities

• Support the Product Content team with item setup and content creation for eCommerce platforms.
• Ensure products are launched on time and are available for purchase across retail partner websites.
• Assist with the setup and amendment of pre‑orders across multiple European markets.

Skills

eCommerce experience

Familiarity with Amazon systems

Knowledge of SEO/SEM

Understanding of analytics tools

Organizational skills

Job description

Job Specification

eCommerce Product Content & Sales Operations Support

Provide support to European eCommerce distribution operations by ensuring accurate product setup, high-quality content creation, and compliance across major online retail platforms. Contribute to best-in‑class Product Detail Pages (PDPs) and a seamless brand experience for end shoppers.

Key Responsibilities

eCommerce Product Content & Item Setup

• Support the Product Content team with item setup and content creation for eCommerce platforms.
• Ensure products are launched on time and are available for purchase across retail partner websites.
• Assist with the setup and amendment of pre‑orders across multiple European markets.
• Coordinate with internal teams to secure required assets and translations for all product variations.
• Assist Content Specialists in testing related to item setup and syndication processes.
• Conduct Item Data Quality (IDQ) audits and make corrections to maintain the accuracy of Product Detail Pages (PDPs).
• Correct categorisation errors for existing products.
• Maintain toy quality assurance and compliance through customer portals such as Amazon Vendor Central.
• Source internal QA documentation and upload required files, including QA Slip Sheets, to relevant retailer system
• Support Sales Operations and Data Integrity teams with compliance and operational tasks
• Assist with ad hoc administrative duties, such as compiling DI quotes and supporting the broader Operations team as required.

Skills & Experience

• Previous eCommerce experience within an online retail environment.
• Familiarity with Amazon systems, particularly Vendor Central.
• Knowledge of SEO/SEM best practices for product visibility and content optimisation.
• Good understanding of analytics tools and ability to contribute to process improvement initiatives.
• Strong organisational skills, attention to detail, and ability to work cross‑functionally.