eCommerce Manager | Retail

JR United Kingdom; Portsmouth; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company seeks an experienced eCommerce Manager to drive their UK eCommerce strategy. The role involves optimising customer experience and improving site performance through data analysis and collaborative efforts across teams. Ideal candidates will have strong analytical skills and digital merchandising experience.

Qualifications

• Demonstrated experience in eCommerce and digital merchandising.
• Deep understanding of performance marketing and customer journey optimisation.
• Excellent communication skills, able to translate insights for both technical and non-technical stakeholders.

Responsibilities

• Lead development and execution of UK eCommerce strategy.
• Deliver targeted campaigns and refine on-site UX.
• Collaborate with teams to improve SEO performance and boost revenue.

Skills

Analytical skills

Creative intuition

Site merchandising

Collaboration

Communication

Tools

Google Analytics

Job description

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Client:

Sphere Digital Recruitment Group

Location:

Portsmouth, Hampshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

London (2 days office)

Our client is looking for an experienced eCommerce Manager to lead the development and execution of their UK eCommerce strategy, focusing on site optimisation and enhancing the customer journey.

The ideal candidate combines sharp analytical skills with creative intuition and practical experience managing eCommerce platforms. You should be comfortable using data to guide decisions, have a solid foundation in site merchandising, and thrive in a fast-paced environment.

About the Role

You will play a key role in optimising the full eCommerce experience. Using platforms like Google Analytics, you will analyse user behaviour and track KPIs to inform data-driven decisions. You will lead CRO initiatives through testing and iterative improvements, enhancing the customer journey across all eCommerce storefronts.

Key responsibilities include delivering targeted campaigns, refining on-site UX, and ensuring content relevance for international audiences. You will collaborate with cross-functional teams to increase organic traffic, improve SEO performance, and boost revenue from non-paid channels. Additionally, you will lead the implementation of improvements to increase engagement, reduce bounce rates, and maximise conversions.

About You

• Demonstrated experience in eCommerce and digital merchandising
• Deep understanding of performance marketing, digital strategy, and customer journey optimisation
• Fast learner with a proactive attitude and growth mindset
• Strong collaboration skills and ability to manage competing priorities
• Excellent communication skills, able to translate insights for both technical and non-technical stakeholders