eCommerce Manager | Retail

JR United Kingdom; Chesterfield; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in the retail sector seeks an experienced eCommerce Manager to spearhead its UK eCommerce strategy from Chesterfield. This role focuses on optimizing customer journeys, leveraging analytics for decision-making, and collaborating with teams to improve revenue through digital channels. Ideal candidates should have experience in eCommerce, digital merchandising, and a strong understanding of performance marketing.

Qualifications

• Experience in eCommerce management.
• Proficient in data-driven decision making.
• Strong interpersonal skills for stakeholder management.

Responsibilities

• Lead the UK eCommerce strategy focusing on site optimization.
• Analyze user behavior and track KPIs for decision making.
• Deliver targeted campaigns to enhance UX and boost engagement.

Skills

Analytical Skills

Creative Intuition

Collaboration

Communication Skills

Education

Experience in eCommerce and Digital Merchandising

Understanding of Performance Marketing

Tools

Google Analytics

Job description

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eCommerce Manager | Retail, Chesterfield

Client:

Sphere Digital Recruitment Group

Location:

Chesterfield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

London (2 days office)

Our client is looking for an experienced eCommerce Manager to lead the development and execution of their UK eCommerce strategy, focusing on site optimisation and enhancing the customer journey.

The ideal candidate combines analytical skills with creative intuition and has practical experience managing eCommerce platforms. You should be comfortable using data to guide decisions, have a solid foundation in site merchandising, and excel in a fast-paced environment.

About the Role

You will optimise the full eCommerce experience, analysing user behaviour with tools like Google Analytics, and tracking KPIs for data-driven decisions. Leading CRO initiatives, you'll test and implement improvements, enhancing the customer journey across all storefronts.

Key responsibilities include delivering targeted campaigns, refining UX, and ensuring content relevance for international audiences. Collaboration with cross-functional teams to boost organic traffic, SEO, and revenue from non-paid channels is essential. You will also implement improvements to increase engagement, reduce bounce rates, and maximise conversions.

About You

• Experience in eCommerce and digital merchandising
• Understanding of performance marketing, digital strategy, and customer journey optimisation
• Proactive learner with a growth mindset
• Strong collaboration skills and ability to manage priorities
• Excellent communication skills, able to explain insights to technical and non-technical stakeholders