Ecommerce Manager FTC / Remote

Nigel Wright Recruitment; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading recruitment firm seeks an experienced E-Commerce Manager in North East England. In this remote role, you'll drive online growth for a heritage brand, owning the E-Commerce strategy in multiple markets. Responsibilities include demand planning, sales campaigns, and enhancing marketplace operations. Ideal candidates have over 3 years of relevant E-Commerce experience and knowledge of CMS platforms. A proactive approach and collaboration skills are essential, alongside occasional site travel.

Qualifications

• Minimum 3 years’ experience in E-Commerce (DTC or marketplace).
• Creative and flexible approach to challenges.
• Ability to work collaboratively across teams.

Responsibilities

• Own local E-Commerce strategy planning and execution.
• Drive demand planning and align with group targets.
• Create impactful sales campaigns with cross-functional teams.
• Develop and enhance marketplace operations.
• Ensure seamless Click & Collect experiences.
• Support service teams to enhance customer experience.

Skills

E-Commerce experience

Email marketing knowledge

Affiliate marketing knowledge

Proficiency in Microsoft Office

Strong problem-solving skills

Organizational skills

Tools

Salesforce Commerce Cloud

Sitecore

Job description

The Business :

Nigel Wright are working exclusively with a heritage brand with over 330 years of innovation, trusted by professionals and discerning homeowners worldwide. A growing consumer business that manufactures products designed for performance, sustainability, and reliability.

Are you ready to take ownership of driving online growth across multiple markets? We’re looking for an experienced E-Commerce Manager to lead and scale direct-to-consumer (DTC) and marketplace operations in the UK and key European regions.

The Role :

• Own the local E-Commerce strategy – You’ll be responsible for everything that happens in your market, from planning to execution.
• Drive demand planning with high accuracy and align with group targets.
• Create and deliver impactful sales campaigns, collaborating with cross-functional teams.
• Develop marketplace operations – a strategic growth pillar for the business.
• Work closely with partners and dealer networks to ensure seamless Click & Collect experiences.
• Enhance customer experience by supporting service teams and reducing contact rates.
• Support operational excellence, including order and inventory management.

The Person :

• 3+ years’ experience in E-Commerce (DTC or marketplace).
• Knowledge of email and affiliate marketing.
• Familiarity with E-Commerce and CMS platforms (Salesforce Commerce Cloud, Sitecore a plus).
• Strong organizational, problem-solving, and collaboration skills.
• Proficiency in Microsoft Office tools.
• A proactive, “can-do” attitude with creativity and flexibility.

This is a remote role with occasional travel to site.