Ecommerce Manager FTC / Remote

Nigel Wright Recruitment; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading e-commerce solutions provider is seeking an experienced E-Commerce Manager to drive online growth across multiple markets. The role involves owning the E-Commerce strategy, demand planning, and enhancing customer experiences while collaborating with cross-functional teams. Candidates should have a minimum of 3 years of experience in E-Commerce, knowledge of marketplace operations, and excellent problem-solving skills. This position allows for remote work with occasional site travel.

Qualifications

• Minimum 3 years of experience in E-Commerce (DTC or marketplace).
• Understanding of email and affiliate marketing is preferred.
• Experience with E-Commerce and content management systems.

Responsibilities

• Own the E-Commerce strategy for your market.
• Drive demand planning aligned with group targets.
• Create impactful sales campaigns in collaboration with teams.
• Develop and enhance marketplace operations.
• Work with partners for seamless Click & Collect experiences.
• Support customer service teams to enhance customer experience.

Skills

E-Commerce strategy development

Demand planning

Sales campaign creation

Marketplace operations

Customer experience enhancement

Organizational skills

Problem-solving

Collaboration skills

Tools

Salesforce Commerce Cloud

Sitecore

Microsoft Office

Job description

The Business :

Nigel Wright are working exclusively with a heritage brand with over 330 years of innovation, trusted by professionals and discerning homeowners worldwide. A growing consumer business that manufactures products designed for performance, sustainability, and reliability.

Are you ready to take ownership of driving online growth across multiple markets? We’re looking for an experienced E-Commerce Manager to lead and scale direct-to-consumer (DTC) and marketplace operations in the UK and key European regions.

The Role :

• Own the local E-Commerce strategy – You’ll be responsible for everything that happens in your market, from planning to execution.
• Drive demand planning with high accuracy and align with group targets.
• Create and deliver impactful sales campaigns, collaborating with cross-functional teams.
• Develop marketplace operations – a strategic growth pillar for the business.
• Work closely with partners and dealer networks to ensure seamless Click & Collect experiences.
• Enhance customer experience by supporting service teams and reducing contact rates.
• Support operational excellence, including order and inventory management.

The Person :

• 3+ years’ experience in E-Commerce (DTC or marketplace).
• Knowledge of email and affiliate marketing.
• Familiarity with E-Commerce and CMS platforms (Salesforce Commerce Cloud, Sitecore a plus).
• Strong organizational, problem-solving, and collaboration skills.
• Proficiency in Microsoft Office tools.
• A proactive, “can-do” attitude with creativity and flexibility.

This is a remote role with occasional travel to site.