Ecommerce Assistant

GetRecruited UK Ltd; City Of London; Remote; GBP 26,000; Full time

Job summary

A supportive ecommerce company is seeking an Ecommerce Assistant to manage tickets on multiple platforms and conduct site audits to enhance customer experience. Ideal candidates will have experience with Magento and a proactive attitude. This role offers a salary of up to £26,000, alongside benefits and ongoing training opportunities.

Benefits

Ongoing training and development

Career progression

Qualifications

• Previous experience in ecommerce-related roles.
• Confident user of Magento.
• Highly computer literate.

Responsibilities

• Manage tickets on Magento for 20 stores.
• Act as first line support for requests.
• Conduct site audits for issues.

Skills

Magento

Ecommerce Management

Problem Solving

Website Content Management

Tools

CSV

Computer Literate

Job description

ECOMMERCE ASSISTANT
FULLY HOME BASED
UP TO £26,000 + BENEFITS + PROGRESSION + ONGOING TRAINING & DEVELOPMENT

THE OPPORTUNITY:
Are you an experienced Ecommerce Assistant looking to join a business who really make a difference? We are exclusively recruiting for a business who support people living with disabilities globally.
Due to continued expansion, they are looking for an Ecommerce Assistant with experience on Magento to join their supportive and growing Ecommerce team. This is a fantastic opportunity to join a hugely supportive business who offer fantastic career prospects and long-term development!

THE ECOMMERCE ASSISTANT ROLE:
We are looking for someone to:

• Manage tickets on Magento for 20 stores
• Act as first line support for requests such as password resets and order issues
• Escalate to the Ecommerce Manager or Development team where needed
• Conduct site audits to check for broken links or issues with product listings and customer journeys
• Manage the website content and optimise pages
• Add new products to existing websites
• Upload CSVs to Magento
• Support in the set up of new stores
• Collate the relevant product information and images to list new products and improve existing listings

THE PERSON:
We are looking for someone with:

• Previous experience in an Ecommerce Assistant, Ecommerce Executive, Website Marketing Executive, Ecommerce Administrator, Online Merchandising or similar role
• Confident user of Magento
• Highly computer literate
• Must have a ‘can do' proactive attitude

We are an equal opportunities employer and we never charge candidates a fee for our services.