Ecommerce and Digital Director - Beauty

Blu Digital; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

A leading global beauty client is seeking an Ecommerce & Digital Director in London to strategically manage ecommerce activities across key brands. The role involves overseeing website functionality, developing CRM strategies, and leading a team to enhance customer experiences. Ideal candidates will have strong ecommerce expertise and the ability to implement successful strategies amidst change.

Qualifications

• Strong ecommerce experience with proven strategy implementation.
• Excellent analytical skills and ability to work under tight deadlines.
• Effective leader with management and communication skills.

Responsibilities

• Manage all ecommerce activities across brand websites to meet KPIs.
• Oversee website content and functionality for a seamless customer journey.
• Develop CRM strategies for B2B and B2C consumer acquisition and retention.

Skills

Analytical skills

Leadership

Communication

CRM strategy development

Job description

Social network you want to login/join with:

Ecommerce and Digital Director - Beauty, London

Client:

Blu Digital

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

54

Posted:

24.06.2025

Job Description:

Role: Ecommerce and Digital Director - Beauty
London

Company: My leading, global beauty client is currently looking for an Ecommerce & Digital Director to join their team in London due to very exciting changes in the business. The role emphasizes remote work but requires availability to travel to London.

Responsibilities:

• Strategically manage all ecommerce activities across brand websites and channels for two brands to deliver an excellent customer experience and meet KPIs.
• Oversee website content and functionality, ensuring a seamless customer journey.
• Manage the rollout of in-store CRM app with the digital project manager.
• Develop CRM strategies for B2B and B2C to enhance consumer acquisition, retention, and conversion.
• Handle budget planning and management, including P&L for both brands.
• Report to the marketing director and manage four team members.
• Focus on ecommerce with strategic digital marketing channels like PPC, remarketing, affiliates, email, and SEO.

Candidate Requirements:

• Strong ecommerce experience with a proven track record of successful strategy implementation.
• Excellent analytical skills and ability to work under tight deadlines across multiple brands and projects.
• Proactive self-starter and effective leader with strong management and communication skills.
• Experience with change management and customer segmentation/personalization.
• Experience managing ecommerce in the USA or North America.

To apply for this role, contact Blu Digital Recruitment.