Ecommerce and CRM Manager - Beauty

Blu Digital; London; On-site; GBP 70,000 - 81,000; Full time

Job summary

A leading beauty business is on the lookout for an Ecommerce and CRM Manager in London, offering an attractive salary package of up to £70,000 plus bonus. The successful candidate will focus on enhancing the DTC website and CRM strategies to drive sales and improve customer engagement, while collaborating closely with marketing and operational teams.

Qualifications

• Experience in eCommerce and CRM is essential.
• Proficiency in platforms like Shopify and Klaviyo.
• Strong analytical and project management skills required.

Responsibilities

• Manage DTC website and CRM systems to improve customer experience.
• Oversee eCommerce trading activities and execute CRM strategies.
• Collaborate with brand marketing and operations teams.

Skills

eCommerce

CRM

Analytical skills

Project management

Tools

Shopify

Klaviyo

Job description

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Ecommerce and CRM Manager - Beauty, London

Client: Blu Digital

Location: London, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference:

0882e006fab9

Job Views:

56

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

Role: Ecommerce and CRM Manager - Beauty

Location: London

A fantastic opportunity has arisen with a reputable beauty business seeking an Ecommerce and CRM Manager offering up to £70,000 plus a 10% bonus. The role requires 2 to 3 days per week in the office.

The successful candidate will manage the DTC website and CRM systems, focusing on trading, strategy, and operations to boost sales and improve customer experience. Responsibilities include managing eCommerce trading activities, promotions, product listings, stock management, and executing CRM strategies for customer acquisition and retention. The role also involves optimizing site experience, collaborating with cross-functional teams such as brand marketing and operations, and ensuring effective communication and performance reporting.

Applicants should have experience in eCommerce and CRM, with proficiency in platforms like Shopify and Klaviyo, along with strong analytical and project management skills.

For more CRM and eCommerce opportunities, please visit our jobs page.