Relief support security officer

Amberstone Security; Hastings; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Retail Security Officer, where your role is pivotal in safeguarding retail environments. You'll be the first line of defense against criminal activity, using your keen observational skills to assess vulnerabilities and respond to incidents effectively. This position not only offers competitive hourly rates but also provides comprehensive training and opportunities for career progression. With a commitment to inclusivity and employee development, this role is perfect for those looking to make a meaningful impact while advancing their career in security. Embrace the chance to work in a dynamic environment where your contributions are valued.

Benefits

Perkbox recognition platform

Apprenticeship opportunities

Employee of the Month scheme (£50 reward)

110% Club for outstanding performers

WageStream for early wage access

Employee Assistance Program (EAP)

Opportunities for progression

Ongoing training

Qualifications

• Must hold a valid SIA license.
• Previous retail security experience is advantageous.

Responsibilities

• Provide visible deterrence and respond to incidents.
• Conduct searches and manage vulnerable persons with empathy.

Skills

Communication Skills

Conflict Management

Incident Reporting

Empathy

Education

SIA License

5-year Checkable Work History

Tools

Tablets

Phones

Job description

ASEL designs, develops, and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology, and processes to achieve results-driven outcomes. As pioneers in security risk modelling, which has revolutionized the industry, our business is underpinned by our risk advisory practice, utilizing data and insights to identify and mitigate risks, inform strategy, prevent crime, and reduce costs.

We believe that authenticity and transparency are vital to success. Our main objective is to act with sincerity and integrity to provide a genuinely collaborative service that customers can trust and believe in.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organization founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has extensive experience in aviation services, facilities management, BPO, and technology, with a heritage in security services across the USA and Europe.

Location:

Hastings, Eastbourne, South Coast area - The successful candidate must be able to travel between multiple sites in these areas.

Hours & Shift Pattern:

Varied, as this is a relief position.

Hourly Rate:

Dependent on site, between £12.21 and £14.00 per hour.

Main Responsibilities:

We believe the best approach to deterring criminal activity is understanding the vulnerabilities and risks of each location and tailoring our approach to effectively reduce risk. As a Retail Security Officer, you will provide visible deterrence, respond to incidents, complete incident reports, and collaborate with local authorities.

You will be expected to carry out all guarding responsibilities, such as:

• Patrolling the shop floor and deterring criminal activity
• Assessing and identifying vulnerabilities, and proactively minimizing risk
• Liaising with management and local authorities when applicable
• Managing vulnerable persons with empathy to avoid causing distress
• Conducting searches of colleagues and contractors as required in line with company policy
• Digitally reporting incidents and using tablets/phones for daily activity planning
• Providing detailed and legible incident reports to assist the client and authorities

The Person:

Effective Security Officers are confident communicators, able to provide detailed verbal and written accounts of incidents. They should be welcoming, patient, and capable of handling conflicts professionally.

Required Experience and Qualifications:

You must hold a valid SIA license to apply. Previous retail security experience is advantageous but not essential, as full training will be provided. Applicants must be able to provide a full 5-year checkable work or education history. Please bring your right to work documents and recent proof of address to the interview.

A current SIA Guarding or Door Supervisor license is required.

Due to high application volumes, if you are not contacted within 14 days, please assume your application was unsuccessful.

Mission, Values & Competencies:

Embrace the company's core values and principles to achieve our mission. Take responsibility for your career development by continually assessing and improving your performance against your development plan.

Equality & Diversity:

We value diverse skills and experiences and are committed to equal opportunity employment for all, fostering an inclusive environment that promotes excellence.

Responsibilities & Requirements:

Job descriptions should be reviewed regularly. All employees are expected to act professionally, cooperatively, and flexibly within their role's scope.

Benefits:

• Perkbox recognition platform
• Apprenticeship opportunities
• Employee of the Month scheme (£50 reward)
• 110% Club for outstanding performers with prizes and rewards
• WageStream for early wage access
• Employee Assistance Program (EAP)
• Opportunities for progression
• Ongoing training