Relief support security officer

Amberstone Security; Ramsgate; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking security firm that values authenticity and transparency. This role involves providing essential security services across various sites, ensuring safety and compliance while engaging with local authorities. Ideal candidates will be confident communicators, capable of handling incidents with professionalism and empathy. The company offers comprehensive training and a supportive work environment, emphasizing personal development and career progression. If you're looking for a dynamic role with varied responsibilities and opportunities for growth, this position is perfect for you.

Benefits

Perkbox recognition platform

Apprenticeship opportunities

Employee of the Month (£50 prize)

110% Club for outstanding performers

WageStream for early wage access

Employee Assistance Programme (EAP)

Progression opportunities

Ongoing training

Qualifications

• Must possess a valid SIA licence and have a checkable work history.
• Previous retail security experience is advantageous but not essential.

Responsibilities

• Provide visible deterrence and respond to incidents effectively.
• Patrol areas to deter criminal activity and manage vulnerabilities.

Skills

Effective communication

Conflict resolution

Incident reporting

Education

Valid SIA licence

5-year checkable work or education history

Tools

Tablets

Phones

Job description

ASEL designs, develops, and delivers fully bespoke and integrated security solutions, seamlessly combining people, technology, and processes to achieve results-driven outcomes. As pioneers in security risk modelling, which has revolutionised the industry, our business is supported by our risk advisory practice that utilises data and insights to identify and mitigate risks, inform strategy, prevent crime, and reduce costs.

We believe authenticity and transparency are vital to success. Our main objective is to act with sincerity and integrity, providing a genuinely collaborative service that customers can trust and believe in.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has extensive experience in aviation services, facilities management, BPO, and technology, with a heritage in security services across the USA and Europe.

Location:

Ramsgate, Dover, Margate areas - candidates must be able to travel between multiple sites in these areas.

Hours:

Varied, as this is a relief position.

Shift Pattern:

Varied, as this is a relief position.

Hourly Rate:

Site-dependent, between £12.21 - £14.00 per hour.

Main Responsibilities:

• Provide visible deterrence, respond to incidents, complete incident reports, and collaborate with local authorities.
• Patrol the shop floor and deter criminal activity.
• Assess vulnerabilities and work proactively to minimise risks.
• Liaise with management and local authorities when applicable.
• Manage vulnerable persons with empathy to avoid distress.
• Conduct colleague and contractor searches as per company policy.
• Use tablets/phones for incident reporting and daily activity planning.
• Prepare detailed and legible incident reports to assist clients and authorities.

The Person:

Effective security officers are confident communicators capable of providing detailed verbal and written accounts of incidents. They are welcoming, patient, and able to handle conflicts professionally.

Required Experience and Qualifications:

A valid SIA licence is mandatory. Previous retail security experience is advantageous but not essential, as full training will be provided. Applicants must be able to provide a 5-year checkable work or education history. Please bring your right to work documents and recent proof of address to the interview.

Additional Information:

Due to high application volumes, if you are not contacted within 14 days, please consider your application unsuccessful.

Mission, Core Values & Competencies:

Align with the company's core values and principles to achieve the organisation's mission. Take responsibility for personal career development by regularly assessing and improving performance and behaviour according to your ASEL Group Development Plan.

Equality & Diversity:

ASEL values diverse skills and experiences and is committed to equal opportunity employment based on skills, aptitudes, and abilities. We aim to create an inclusive environment that encourages excellence through diversity and leadership.

Responsibilities & Requirements:

Job descriptions should be reviewed regularly, and any changes agreed upon with your manager. You are expected to undertake duties reasonably required within your role and capabilities, acting professionally, cooperatively, and flexibly.

Benefits:

• Perkbox recognition platform
• Apprenticeship opportunities
• Employee of the Month (£50 prize)
• 110% Club for outstanding performers with rewards
• WageStream for early wage access
• Employee Assistance Programme (EAP)
• Progression opportunities
• Ongoing training