General Assistant

TN United Kingdom; Port Talbot; On-site; Full time

Job summary

Join a mission-driven team as a General Assistant at a beautiful learning location in Wales. You'll support various departments and ensure a welcoming environment for all visitors. This role offers a fixed-term contract with competitive pay and excellent benefits.

Benefits

Life Assurance

Health Cash Plan

Sick Pay

Pension Schemes

Discounts on Brands

Qualifications

• Strong customer service ethos.
• Flexible and adaptive approach.

Responsibilities

• Assist with meal preparation and service.
• Support housekeeping operations.
• Maintain cleanliness across all areas.

Skills

Customer Service

Adaptability

Teamwork

Job description

Social network you want to login/join with:

Are you looking to be part of a team with a welcoming and positive culture?

We’re seeking an enthusiastic individual to join our team and help support our charity’s mission.

• Fixed term contract starting ASAP until 30 November in the first instance
• Average 30 hours per week
• Salary equates to circa £12.21 per hour
• Excellent benefits – including life assurance and a health cash plan, see the full list below.
• Your new place of work is in a beautiful location, be surrounded by nature on your breaks.

Love where you work!

Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.

We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

As a General Assistant, you’ll play a vital role in ensuring the smooth running of our learning location. Your working days will be varied and active, with opportunities to contribute across multiple departments, including housekeeping, catering, education support, and site maintenance.

You'll be involved in:

• Assisting with the preparation and service of meals, as well as clearing and cleaning the dining and kitchen areas.
• Supporting housekeeping operations by maintaining high standards of cleanliness across bedrooms, public spaces, and bathrooms.
• Preparing classrooms and learning spaces, helping to organise resources, and occasionally supporting educational groups on arrival or during field activities.
• Carrying out routine maintenance tasks and basic repairs, helping to keep both the indoor and outdoor areas of the centre in excellent condition.

No two days are the same, so adaptability, enthusiasm, and a team-focused attitude are essential. This is a great opportunity for someone who enjoys practical work, variety, and being part of a mission-driven team.

Please refer to the vacancy pack for further details on the full responsibilities of this role.

Where you’ll be based

Field Studies Council Margam Discovery Centre is easily accessible, just off the M4 between Swansea and Cardiff. The centre is situated in the beautiful surroundings of Margam Park, an 850-acre country estate nestling on the narrow coastal plain and southern slopes of Mynydd Margam.

It is an award-winning state of the art, low carbon footprint building designed by The Welsh School of Architects that can accommodate up to 140 residents and has 5 classrooms.

Who we’re looking for

You will have a strong customer service ethos in addition to:

• A great work ethic where aptitude and attitude are key
• A natural pride in the work you produce
• A flexible and adaptive approach able to perform using your own initiative both independently and as a team player
• A professional manner in all that you do
• An empathy with the aims and objectives of Field Studies Council
• A committed and proactive approach to personal development; motivated to learn new skills and overcome new challenges

Sound like the role for you? Come and be part of the team! We look forward to your application.

* Your benefits whilst working with us will include:

• Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, pro rata of 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
• Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
• Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
• Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.

If you have any queries regarding this vacancy, please call Siân Lane on 01639 895636

Applications will be considered on arrival

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council Margam

Shortlisted applicants will be contacted by email.

A Welsh version of our vacancy pack can also be provided on request. Please email your request and we will aim to get back to you as soon as possible.