Team Leader

TN United Kingdom; Haverhill; On-site; Full time

Job summary

A leading coffee brand is seeking a Team Leader for their Haverhill location. This role involves leading a team, ensuring high standards, and driving success. With a focus on training and customer service, you'll create memorable moments for customers while enjoying competitive pay and benefits.

Benefits

50% discount on food and drinks

Access to Coca-Cola share scheme

Pension scheme matched up to 10%

Financial Support Fund

Qualifications

• Example setter, trustworthy to keep everything running smoothly.
• Leader ready to take on new responsibilities.

Responsibilities

• Creating smooth shifts, even during busy periods.
• Training and accrediting new Baristas.
• Driving success for your team.

Skills

Leadership

Training

Customer Service

Job description

Social network you want to login/join with:

Team Leader

Costa Haverhill, 23 High St, Haverhill, Suffolk, United Kingdom

Position: Team Leader (Barista Maestro) - Haverhill High St

Location: 20 hours per week, across 4/5 days, permanent contract

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

As a Team Leader, you can too.

Why Costa?

Starting pay: £12.93 – £13.93 per hour, rising with training to £13.43 – £14.43 (dependent on store location)

Our benefits include:

• Access to the Coca-Cola share scheme, including matched contributions
• 50% discount on all your favourite food and drinks in Costa stores
• A pension scheme matched up to 10%
• The Costa Financial Support Fund for team members facing unexpected financial pressures
• And more perks available here

We’re passionate about being a great place to work, supporting diversity, equity, and inclusion, and shaping our culture around our values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

Our roots run deep, and through the Costa Foundation and community initiatives, you can help change lives locally and in coffee-growing communities.

What you’ll do

Being a Team Leader means more than leading—it’s about stepping up. Your responsibilities include:

• Creating smooth shifts, even during busy periods
• Training and accrediting new Baristas
• Driving success for your team
• Innovating with new recipes to energise your team
• Maintaining high standards, from excellent espressos to coffee excellence scores

Who you are

We’re interested in your unique qualities:

• An example setter, trustworthy to keep everything running smoothly
• A leader ready to take on new responsibilities
• A learner eager to turn knowledge into steaming hot ideas

When you apply, you'll start with a quick, casual chat via Sapia.ai — a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess traits and skills fairly, with human review involved in the final decision. Need adjustments? Email us.

Other details

• Job Function: Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Permanent
• Minimum Hiring Rate: £12.33
• Job Start Date: 11 December 2024
• Location: Costa Haverhill, 23 High St, Haverhill, Suffolk, United Kingdom