Claims Analytics Lead

Markel; London; Hybrid; GBP 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a Claims Analytics professional to shape the future of their analytics function. This role offers the opportunity to lead impactful projects, optimizing claims processes and enhancing decision-making through data insights. You will collaborate with cross-functional teams, utilizing advanced analytics tools to drive performance and profitability. With a focus on innovation and continuous improvement, this position promises a dynamic work environment where your contributions will be valued. Join a forward-thinking company that prioritizes growth, diversity, and employee development, and take the next step in your career with a supportive team.

Benefits

Annual Bonus

25 Days Paid Holiday

Pension Scheme

Private Medical Cover

Dental Cover

Life Assurance

Income Protection

Season Ticket Loan

Qualifications

• Outstanding communication and data visualization skills.
• Experience in leading projects and engaging stakeholders.

Responsibilities

• Produce claims portfolio analyses to monitor key drivers.
• Collaborate with teams to design dashboards and reports.

Skills

Data Analytics

SQL

Python

R

Data Visualization

Stakeholder Engagement

Tools

Power BI

Tableau

Job description

Looking for a role that will have a meaningful impact on Claims Analytics?

We are looking for an individual to design and establish a Claims Analytics function that delivers valuable insights to the business, enabling smarter claims and underwriting decisions.

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

The opportunity:

The International Portfolio Analytics team is a multi-functional empowered, creative and autonomous team within Markel International. It is embedded within the underwriting business and is represented within the leadership team. Its focus is on the areas that are critical to achieve profitability and performance targets for a specialty lines insurer: Portfolio Management, Data, Analytics and Insights and Pricing Model development. As a business partner, you will be working closely with claim’s operations championing the use of data to aid smart decision-making.

What you’ll be doing:

• Performance analytics – produce claims portfolio analyses to help identify and monitor key drivers and characteristics of claims, feeding back into underwriting performance
• Operational analytics – work with the claims team to help optimise claims processes for example improvement of MI/KPI reporting and resource modelling
• Develop a comprehensive understanding of local business lines, market practices, claims handling procedures, and claims operations
• Work effectively with an in-house data science predictive analytics teams to develop and improve sophisticated insurance claims analytics and tools
• Collaborate with in-house teams to design and develop dashboards and reports that deliver real-time insights into claims operations and performance relative to predefined objectives.
• Lead the development of the claims analytics framework for Markel International
• Work with underwriting portfolio managers on class-specific projects to help provide input into underwriting strategy
• Ensure data quality and integrity by implementing standard processes for data management and governance
• Work with, and build relationships across, other Support Units to include but not limited to: actuarial, underwriting operations, ITS, delegated and underwriting support services to resolve issues, identify areas for improvement and support the achievement of Markel International’s business priorities.
• Represent the International Portfolio Analytics team, as appropriate, providing accurate and timely management information to Markel International leadership, wholesale leadership and meetings as the need arises.

Our must-haves:

• Have outstanding multi-modal communications skills along with data visualisation skills for disseminating management information to various levels across Markel
• Proficiency in data analytics tools and software, such as SQL or Python or R. Experience with data visualisation programmes such as Power BI or Tableau is desirable. An awareness of advanced analytics/data science would be desirable but not essential.
• Ability to design, build and maintain dashboards and reports to provide real-time insights into claims operations and performance against objectives
• Have demonstrable experience in influencing and engaging with stakeholders using effective communication and ensuring consensus
• Be able to clearly articulate complex techniques and ideas to key stakeholder across the business
• Have a proven track record to successfully lead and deliver to agreed timelines projects and initiatives that require involvement from business leaders across the company

Who we are:

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package…
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [e-mail] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

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