EBPR Operational Liaison Officer

Yorkshire Water; Leeds; Hybrid; GBP 44,000 - 52,000; Full time

Benefits offered by this job

Company car

Annual bonus

Pension scheme

Health and wellbeing benefits

Cycle to work

Job summary

Yorkshire Water is seeking an Operational Liaison Officer to join the Asset Delivery Team in Leeds. The role focuses on coordinating design development, asset integration, and governance across AMP8 programmes, working with internal teams and partners.

You will lead data management, stakeholder engagement, and readiness activities for multi-million pound projects, while promoting health and safety and driving value through change management.

Qualifications

• Technical expertise in process operation within bioresources and wastewater treatment.
• Experience delivering major projects with cross-functional teams.
• Ability to influence and drive change across boundaries.
• Understanding of asset management plans and reliability concepts.

Responsibilities

• Collect, interpret, and validate project data from multiple sources.
• Prepare and present reports to project teams and stakeholders.
• Support permit writing, handovers, and sign-offs.
• Coordinate across Yorkshire Storm Alliance and NESOP for alignment.

Skills

Process operation

Bioresources expertise

Team coordination

Change implementation

Stakeholder engagement

Asset management

Job description

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, 4b, £44,271 - £52,084, depending on experience
• A company car benefit
• Annual incentive related bonus - £1000 maximum Bonus Opportunity for the Performance Year
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities in line with the Operational Liaison Officer progression plan
• 25 days annual leave plus bank holidays – plus two extra wellness days!
• Life assurance cover of 4 times pensionable salary
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location:

Leeds Valley Park, LS10, hybrid working with YW site visits

Work type:

Permanent. 37 hours per week, Monday – Friday

We have an exciting opportunity for an Operational Liaison Officer to join the Asset Delivery Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

The Asset Delivery team are a key part of how we plan to meet the changing expectations of customers and regulators.

Yorkshire Water is investing in £270m in one of its largest Bioresources programmes to meet the

• EA’s Industrial Emissions Directive (IED) conditions
• Increase regional throughput of sludge treatment processes
• Maximise the generation of Biomethane to be used a renewable energy source

The Operational Liaison Officer will play a key role in these exciting AMP8 capital investment plans— that will coordinate with Yorkshire Water’s Operational and Maintenance colleagues on operational matters that will support with design development and smooth asset integration. These are critical roles for our AMP8 Storm Overflow Programme to ensure alignment across Yorkshire Waters operational business.

This is an internal Yorkshire Water stakeholder-heavy role where your ability to influence, coordinate, and lead across boundaries is critical. With programmes ranging from £5 million to £100 million+, you’ll be working at a scale that’s both challenging and career-defining.

Where you fit in:

As our Operational Liaison Officer, you will work with:

• Project Support & Data Management
  Collect, interpret, and validate data across project phases (design, commissioning, etc.) from various sources (SPP, YW systems, archives).
  Create and present reports to project teams.
  Support permit writing, handovers, and SAA sign-offs.
• Stakeholder Engagement
  Consult with operational, technical, and contract teams.
  Liaise across Yorkshire Storm Alliance and NESOP Yorkshire Water Bioresources Teams for coordination and collaboration.
• Design & Engineering Input
  Provide design input for operational and maintenance considerations.
  Attend key lifecycle meetings (ALM, HAZOP, Value Engineering, Technical Challenge, Core Engineering Review).
  Identify opportunities for value engineering and efficiencies.
• Construction & Commissioning
  Attend construction phase meetings (CPT, commissioning, risk, escalation).
  Support shutdowns and commissioning activities.
  Guide handovers and ensure smooth transition between teams.
• Process & Operational Support
  Assist Project Manager and Sponsor throughout project lifecycle.
  Lead Process Impact Plans (PIPs) development and review.
  Respond to technical queries from internal/external departments.
• Training & Coaching
  Coach new starters on wastewater processes (e.g., site tours).
  Support project training and handover planning with Contract Partners and YW stakeholders.
• Asset & Programme Readiness
  Assess asset health and plan mitigations.
  Contribute to programme readiness (staffing, CAPEX/OPEX, sludge logistics, chemical usage).
• Health & Safety
  Audit sites, report hazards, and recommend solutions.
  Communication & Coordination
  Raise awareness of timelines and impacts across Yorkshire Storm Alliance, NESOP, and Operations to prevent delays.

What skills & qualifications you will need:

• Technical expertise in process operation with a minimum of 5 years’ experience in operation Bioresources and Waste Water Treatment processes.
• Experience of working with a team to deliver significant projects in short timeframes.
• Experience of supporting and embedding change, able to influence and drive the right culture and behaviours.
• Understanding of business targets and priorities and how the relevant asset groups contribute to this.
• Experience of the development of operations and maintenance plans, asset management plans, statistical process control and reliability plans, including use of tools such as FMECA and applied RCM, is desirable.
• Experience of understanding where the role fits within a business plan and then developing ways to deliver the outputs.
• Develops and maintains effective internal and external relationships.
• Experience of supporting and embedding change, able to influence and drive the right culture and behaviours.
• Clearly demonstrates the Yorkshire Water company values and behaviours

You will also benefit from having:

• Experience of driving sustainable performance against challenging business targets.
• Previous experience in a commercially orientated and / or regulated environment.
• Previous experience gained within the wastewater sectors or within the broader utilities, process or manufacturing industry sectors.

We embrace a flexible working model, where our hybrid setup typically requires an average of 3 day in the office / on-site per week. This could be slightly more when collaborative efforts, training or meeting deadlines demand it. For those who prefer to work on-site, our office is open Monday-Friday during working hours.

Accessibility

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.