EBME Technician - EPR Integration

Lewisham and Greenwich NHS Trust; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Lewisham and Greenwich NHS Trust is seeking an experienced EBME technician to join the Clinical Engineering Department at University Hospital Lewisham. You will oversee EBME staff, repair and maintain a wide range of complex medical equipment, and work across trust sites.

You will lead maintenance programs, manage equipment databases, and liaise with clinical staff to resolve faults promptly, ensuring high standards of patient care and safety.

Qualifications

• Minimum of HNC in Electronic engineering or equivalent.
• Training in the repair and maintenance of a wide range of complex medical equipment.
• Current UK Driving Licence.
• Degree in Electronic engineering.

Responsibilities

• Oversee EBME technicians and equipment library staff.
• First point of contact for resolving complex faults.
• Repair, maintain and service complex medical equipment.
• Plan and coordinate planned maintenance and service contracts.
• Produce KPI reports monthly.
• Manage workload and travel between sites.

Skills

Communication skills

IT networking

Teamwork

Driving licence

Computer literacy

Education

HNC in Electronic engineering

Degree in Electronic engineering

Tools

E-Quip database

Job description

Step into a place where exceptional care, patients, culture, and careers come together.

Explore our current vacancies and take your first step toward making a real difference.

Watch our video to learn what it’s like to work at LGT.

Join us. Make a difference. Be part of Team LGT.

Lewisham and Greenwich NHS Trust 2.85K subscribers

Main area Information Grade Band 7 Contract Fixed term: 12 months (Short Term Project) Hours Full time - 37.5 hours per week Job ref 197-RF8599

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICSS in Bexley, Greenwich and Lewisham.

Job overview

This post will be within the Clinical Engineering Department of the Lewisham and Greenwich NHS Trust, a large acute Trust with around 900 beds serving the population of South East London. This post is based at University Hospital Lewisham where you will work alongside a team of 4 EBME technicians, with a similarly sized team at Queen Elizabeth Hospital completing the full EBME technician team. Support is maintained across our two main sites, and our community sites, and flexibility in working across all sites will be required.

The Trust Clinical Engineering department is expanding, with numerous improvement projects currently underway, including the medical device integration to our new EPR system.

This is an excellent opportunity for an EBME technician to be involved in a department that is expanding its role within a busy acute NHS Trust.

Working hours are 37.5 per week (Monday – Friday) and you will participate in an out of hours “On Call” rota.

For further information and to arrange an informal visit please contact [e-mail], Senior Clinical Engineer.

**Please note that interviews are face to face. You must be able to attend the Trust Hospital site in person**

Main duties of the job

We are seeking a skilled and NHS experienced EBME technician, with a background of training and practice in the repair and maintenance of a wide range of complex medical equipment. An HNC in electronics, or equivalent, is the minimum required qualification, alongside certified training on a wide range of medical equipment. Working knowledge and expertise in IT networking and medical device integration is essential. The person we are seeking must be a good team worker, with good communication skills, willing to be flexible and supportive, and able to take responsibility for their workload both in quality and volume. Experience of using a computer data base for job management is also essential, along with good computer literacy, and a current UK driving licence.

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Detailed job description and main responsibilities

Job Summary

· Medical Device Integration to EPIC EPR system.

· To work as an EBME technician and oversee EBME technicians and equipment library staff, and provide day to day supervision of the EBME Department.

· To be the first point of contact for resolving & advising on complex faults reported by EBME technicians.

· To use specialised technical knowledge and experience to repair, maintain and service complex and patient critical medical equipment used for the diagnosis and treatment of patients.

· Communicate with clinical users & technicians to gain full understanding of the nature of fault or problem with the medical equipment. Assess the seriousness of the issues, respond appropriately to the urgency of the requests, and convince senior clinicians and heads of departments on plan of actions.

· Maintain accurate, complete and timely records of all work on the EBME electronic record systems and ensure technicians are compliant.

· Monitor & maintain performance targets for EBME, and produce & present Key Performance Indicator (KPI) reports to ward managers and other senior managers on a monthly basis.

· Expected to manage own workload and of other EBME technicians and Equipment Library Staff. Main site of work is at University Hospital Lewisham, but the post holder may also be required to start work on any site used by the Trust. Travel between sites may be required within a working day, for example to travel between University Hospital Lewisham and Queen Elizabeth Hospital.

Supervisory Responsibilities

· Supervise EBME technicians & Equipment Library staff on a daily basis, and work with EBME management in order to ensure the most effective and efficient use of resources by overseeing the management of the workload – prioritising and assigning work and tasks, and taking a proactive and planned approach to the work.

· To plan, coordinate and execute planned preventative maintenance (PPM) schedules on a quarterly basis and manage delivery within agreed timescales.

· Liaise and persuade clinical staff to adjust planned maintenance schedules in response to urgent service needs

· To manage and monitor EBME maintenance contracts, advise on service level contracts, produce specifications for the provision of specialist services, negotiate with suppliers, and review & arrange renewals in advance of expiry of contracts.

· To monitor Managed Equipment Service (MES) contracts, follow through on escalation processes, and advise & resolve performance issues.

· Produce KPI reports for measuring EBME performance and present to senior clinicians, management, and in Trust meetings.

· To help develop and maintain operating procedures for quality management system

· To help develop departmental policies and ensure EBME technicians are compliant

· Resolve and advise on complex faults reported by EBME technicians and senior clinicians.

· Assess the seriousness and implications of the equipment issues and respond appropriately to the urgency of the user request, coordinating the workforce as required.

· To plan and coordinate service review group meetings with clinical leads, senior managers, EBME and suppliers.

· Develop technical training competencies. Create technical training plans for new starters, train technicians on first line maintenance, and sign-off training competencies. Monitor their training needs, provide refresher training where required and maintain records.

· Produce specialist comprehensive reports for departmental managers regarding all aspects of medical equipment including but not limited to usage, repair and maintenance frequency and contractual support.

· Produce specifications documents for the procurement of wide range of complex and patient-critical medical devices (e.g. CT/MRI, ventilators, etc.) for tender documents and other specialised EBME services.

· Investigate adverse incidents involving medical devices & produce high quality reports for senior management

· Effectively communicate with clinical users, and senior managers to gain a clear understanding of the nature of equipment management issues.

· Support medical devices training coordinator, practice development nurses, matrons and others to train clinical staff on technical aspects of equipment use or maintenance and care.

· To investigate complaints and elevate them to senior management as appropriate.

· To provide on-site technical supervision or carryout specialist repairs on any of the Trust sites.

· The supervisor role is performance driven and will be monitored by EBME manager on a frequent basis

· To deputise for the EBME manager when required.

Person specification

Qualifications and Training

• Minimum of HNC in Electronic engineering or equivalent
• Training in the repair and maintenance of a number of key types of complex medical equipment
• Current UK Driving Licence
• Degree in Electronic engineering

Experience

• Extebsive hands-on, repair and maintenance experience of complex medical equipment
• Experience of working within an NHS hospital EBME department
• Substantial experience with specialised EBME database systems
• Specialist knowledge and experience of medical device connectivity and integration
• Experience using the E-Quip database
• Experience in developing documented procedures for quality management systems

Knowledge and Skills

• Able to diagnose complex problems with medical electronic equipment and carry out repairs to the required standard in a timely and efficient manner
• High level working knowledge of a broad range of electronic engineering principles and practical applications
• Understanding and appreciation of mechanical engineering principles
• Can systematically investigate adverse incidents involving medical devices and produce high quality reports
• Specialist knowledge and experience of IT networking principles

Please note: Information provided during recruitment and pre‑employment checks must be accurate. Misrepresentation may be investigated as fraud and could lead to withdrawal from the process, professional sanctions, or criminal action.

Please note: that sponsorship under the Skilled Worker route is subject to Trust allocation and UK Visas and Immigration (UKVI) approval.

Use of AI in recruitment: We may use artificial intelligence (AI) tools to support the initial review of applications against the essential criteria for this role. Where AI is used, it will support rather than replace human decision-making, and applications will remain subject to appropriate human review.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

To ensure fairness and manageable shortlisting processes, some vacancies may have an application cap. This means the vacancy will close once a set number of applications have been received even if this happens before the advertised closing date.