Gas Engineer

ATTB - The Big Jobsite; Wirral; On-site; GBP 43,000 - 51,000; Full time

Job summary

Join a leading energy company as a Service & Repair Engineer, ensuring customers receive timely assistance. With a base salary of £43,733 and potential earnings of £50,400, you'll be part of a team focused on sustainability and customer satisfaction. Your expertise in fault finding and ACS qualifications will be essential in delivering exceptional service. Enjoy a supportive work environment that prioritizes your growth and well-being.

Qualifications

• 3 years qualified experience of fault finding and diagnosis.
• Experience working across different boilers and central heating systems.

Responsibilities

• Ensure customers receive help when needed, ensuring same-day fix.
• Represent British Gas in customer homes during service visits.

Skills

Customer Experience

Fault Finding

Electrical Knowledge

Education

ACS Qualifications (CCN1, CENWAT, CKR1, HTR1)

NVQ in Plumbing or Heating

Job description

Join us, be part of more.

We're more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently — we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it. We're the household heroes powering 1 in 3 homes in the UK. But supplying energy is just part of what we do. We're making the UK's homes greener and more energy efficient, with our friends at Hive. By using their clever tech like thermostats, heat pumps, solar panels, and EV chargers, we're making it cheaper and easier to reduce your home's carbon footprint. And with our new Peak Save programme, we're actively rewarding better energy use too.

About your role:

We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas Service Promise of same-day fix for our customers.

Base salary is £43,733 with uncapped OTE - £50,400 is a realistic expectation through our fantastic field reward scheme.

Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown, you will be representing British Gas in the customer's home. You will have plenty of support from our managers, mentors, and engineer colleagues, but some jobs can be challenging. Experience working across different boilers and central heating systems and manufacturers is essential.

Here's what we're looking for:

• A natural dedicated focus on providing outstanding customer experience on every visit
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1), NVQ, C&G or equivalent in plumbing or heating
• 3 years qualified experience of fault finding and diagnosis
• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers

Why should you apply?

We're not a perfect place; we're a people place. Our priority is supporting all of the different realities our people face. Life is about much more than work. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, ensuring you and your family are supported financially, physically, and emotionally.

Copy & paste the link below into a new browser to discover why we're a great place to work and what being part of more means for you:

morethanacareer.energy/britishgas

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.