Learning & Development Business Partner - South West

Flight Club Darts; Cheltenham; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a vibrant team as a Learning and Development Business Partner, where you'll support management development and create engaging training programs. This role focuses on enhancing skills across venues in the South West, ensuring alignment with business objectives. You'll collaborate closely with operations to implement effective training strategies and foster a culture of continuous improvement. Enjoy competitive pay, annual bonuses, and a diverse, inclusive work environment that values your contributions.

Benefits

Competitive pay

Annual bonus

33 days annual leave

Fusion working

Staff discount in all venues

Private healthcare

Regular team socials

Monthly learning and development classes

Help @ hand 24/7 health support

Qualifications

• Experience in Learning & Development or Management roles.
• Facilitated product or guest training in venue.
• Strong project management skills.

Responsibilities

• Develop innovative training tools for venue teams.
• Create and deliver development workshops.
• Support new venue opening training.

Skills

Project Management

Communication

Education

Hospitality Management

Tools

Word

Excel

PowerPoint

Job description

About Us

Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.

Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.

With a total of 18 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.

We have an amazing opportunity to join the People Team in the Learning & Development function.

This role will support our South West Region ( Venues include Oxford, Cardiff, Bristol, Cheltenham & Birmingham) and therefore you should be based within the South West Region.



The Job

Working alongside the People team, the purpose of this role is to support individuals and groups to develop skills and knowledge required in their role with a focus on management development and growth rather than solely hospitality training. The Learning and Development Business Partner role will enable you to plan, prioritise and develop new engaging and imaginative training programmes and initiatives, ensuring that these programmes and initiatives are consistent with the business overall strategies, objectives, and needs.

Key Responsibilities Will Include

• Identifying and developing a suite of innovative training and development tools for our Venue teams
• Supporting ongoing development of our team
• Supporting the creation of potential future academy & apprenticeship programmes
• Creating, designing and delivering of our development workshops
• Running regular feedback sessions/tools to ensure the programmes are meeting their agreed success measures:
• Evaluating capability gaps and recommend new tools and methods
• Supporting new venue opening training
• Partnering with Operations to develop and run regular feedback workshops and implement suggested improvements where appropriate
• Working alongside the People and Operations team to ensure consistent delivery of training on all products in venue in line with brand strategy and training best practice
• Implementing and monitoring agreed evaluation of product training and provide reports to management and product owners
• Regularly visiting venues to observe the effectiveness of product training suggesting relevant action where necessary
• Working alongside the Operations team, support with the booking of external training
• Implementing processes and systems to support and manage the full product learning suite
• Designing e-learning content for our LMS
• Working alongside the People team to ensure on-line training is fit for its audience and supports our venue team
• Supporting Head of L&D with central learning programmes and initiatives
  
  

To Be Successful In This Role, You’ll Have

• Ideally, some Hospitality Management experience from a previous L&D role
• Would suit an individual with current or previous Management experience and example of leading a team
• Experience of having facilitated product or guest training in venue
• Strong Project Management skills and knowledge
• Working knowledge of Word, Excel and PowerPoint
• A love of communication and demonstrable experience of delivering innovative and effective training and development programmes and workshops
• A proven track record partnering with Operations
• Experience of having successfully run team meetings / team workshops
• Experience of venue opening training is beneficial
• The ability to regularly travel between venues in the southwest region
  
  

What You'll Get

• Competitive pay
• Annual bonus
• 33 days annual leave inclusive of Bank Holidays
• Fusion working (our team are regularly in our venues, working collaboratively in our bright offices in Angel, or focusing on individual projects with work from home Thursdays)
• Staff discount in all venues (50% off Sunday, Monday, 25% off Tuesday – Saturday, and free game hire)
• Private healthcare
• Regular team socials
• Monthly learning and development classes, quarterly teambuilding events
• Summer and Christmas socials
• Help @ hand 24/7 health support
• Free access to therapy, nutritionists, and physiotherapists
• Weekly lunch in venue
  
  

Here at Red Engine, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you're passionate about contributing to a culture of inclusion and collaboration, please apply.