Learning & Development Business Partner - South West

TN United Kingdom; Cheltenham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Learning & Development Business Partner to support their South West Region. This role focuses on management development, creating engaging training programs, and ensuring consistent delivery across venues. The ideal candidate will have a background in hospitality management and strong project management skills. Join a dynamic team committed to fostering a diverse and inclusive culture.

Benefits

Competitive pay

Annual bonus

33 days annual leave

Staff discount in all venues

Regular team socials

Help @ hand 24/7 health support

Free access to therapy and nutritionists

Weekly lunch in venue

Qualifications

• Experience in L&D or Hospitality Management preferred.
• Strong project management and communication skills required.

Responsibilities

• Develop innovative training and development tools for venue teams.
• Evaluate capability gaps and recommend new tools.
• Support new venue opening training.

Skills

Project Management

Communication

Education

Hospitality Management

Tools

Word

Excel

PowerPoint

Job description

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Client:

Flight Club

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

67adb5c2d632

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.

With a total of 1 8 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.

We have an amazing opportunity to join the People Team in the Learning & Development function.

This role will support our South West Region ( Venues include Oxford, Cardiff, Bristol, Cheltenham & Birmingham) and therefore you should be based within the South West Region .

The Job

Working alongside the People team, the purpose of this role is to support individuals and groups to develop skills and knowledge required in their role with a focus on management development and growth rather than solely hospitality training. The Learning and Development Business Partner role will enable you to plan, prioritise and develop new engaging and imaginative training programmes and initiatives, ensuring that these programmes and initiatives are consistent with the business overall strategies, objectives , and needs.

Key responsibilities will include:

Identifying and developing a suite of innovative training and development tools for our Venue teams

Supporting ongoing development of our team

Supporting the creation of potential future academy & apprenticeship programmes

Creating, designing and delivering of our development workshops

Running regular feedback sessions/tools to ensure the programmes are meeting their agreed success measures:

Evaluating capability gaps and recommend new tools and methods

Supporting new venue opening training

Partnering with Operations to develop and run regular feedback workshops and implement suggested improvements where appropriate

Working alongside the People and Operations team to ensure consistent delivery of training on all products in venue in line with brand strategy and training best practice

Implementing and monitoring agreed evaluation of product training and provide reports to management and product owners

Regularly visiting venues to observe the effectiveness of product training suggesting relevant action where necessary

Working alongside the Operations team, support with the booking of external training

Implementing processes and systems to support and manage the full product learning suite

Designing e-learning content for our LMS

Working alongside the People team to ensure on-line training is fit for its audience and supports our venue team

Supporting Head of L&D with central learning programmes and initiatives

To be successful in this role, you’ll have:

Ideally, some Hospitality Management experience from a previous L&D role

Would suit an individual with current or previous Management experience and example of leading a team

Experience of having facilitated product or guest training in venue

Strong Project Management skills and knowledge

Working knowledge of Word, Excel and PowerPoint

A love of communication and demonstrable experience of delivering innovative and effective training and development programmes and workshops

A proven track record partnering with Operations

Experience of having successfully run team meetings / team workshops

Experience of venue opening training is beneficial

The ability to regularly travel between venues in the southwest region

What you'll get

• Competitive pay
• Annual bonus
• 33 days annual leave inclusive of Bank
  Holidays
• Fusion working (our team are regularly in our
  venues, working collaboratively in our bright offices in Angel, or focusing on
  individual projects with work from home Thursdays)
• Staff discount in all venues (50% off Sunday,
  Monday, 25% off Tuesday – Saturday, and free game hire)
• Regular team socials
• Monthly learning and development classes, quarterly
  teambuilding events
• Summer and Christmas socials
• Help @ hand 24/7 health support
• Free access to therapy, nutritionists, and
  physiotherapists
• Weekly lunch in venue

Here at Red Engine, we believe our success begins
and ends with our people. We are committed to a diverse culture where all our team
feel respected and included. We acknowledge the power that a diverse set
of beliefs and perspectives can bring, and that a variety of voices strengthens
our team, enhances creativity, and drives innovation. We welcome applications
from candidates of all identities, including individuals of different races,
ethnicities, genders and sexual orientations. If you're passionate about
contributing to a culture of inclusion and collaboration, please apply.