Senior Administrator

TN United Kingdom; Grays; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Trade Inspection Services is seeking an Operations Coordinator to support administrative and operational functions. This dynamic role involves client interaction, logistics coordination, and maintaining high service standards in a fast-paced environment. Ideal for proactive individuals who thrive in teamwork and are eager to learn.

Benefits

Performance related bonus

Private medical cover

Competitive pension scheme

Generous Annual Leave allowance

Retailer Discounts

Enhanced maternity/paternity pay

Length of Service Awards

Christmas Vouchers

Health & Wellbeing initiatives

Discounted Gym Membership

Qualifications

• Strong administrative experience and customer service background desired.
• Confident, well-organised, able to manage workload effectively.

Responsibilities

• Provide administrative and operational support to the department.
• Respond to client enquiries and manage site visitors.
• Support trade logistics and maintain accurate records.

Skills

Administration

Customer Service

Planning

Communication

Teamwork

Tools

MS Office

Job description

We are currently seeking a proactive and detail-oriented Operations Coordinator to join our dynamic Trade Inspection Services team. This role is essential in supporting the administrative and operational functions that ensure the smooth day-to-day running of our Agriculture and Minerals Trade and Logistics Department.

As the first point of contact for clients and site visitors, you'll play a key part in maintaining our high standards of service and safety. This is a varied and rewarding role where no two days are the same – ideal for someone who thrives in a fast-paced environment and enjoys working collaboratively.

Key Responsibilities:

1. Provide comprehensive administrative and operational support to the department
2. Respond promptly and professionally to client enquiries
3. Greet and manage visitors to the site, ensuring adherence to all safety protocols
4. Support the coordination of trade logistics and inspection services
5. Maintain accurate records and ensure smooth communication between teams
6. Use Microsoft Office and internal databases to manage daily tasks

Qualifications

We are looking for a candidate with strong administrative experience and a background in customer service – ideally within a shipping, logistics, or trade environment (desirable). You will be confident, well-organised, and able to manage your workload effectively.

Essential Skills & Qualifications:

• Proven experience in administration and customer service
• Proficient in MS Office (Word, Excel, Outlook); database experience desirable
• Excellent planning, organisational and communication skills
• A proactive team player with a flexible and adaptable approach
• A willingness to learn and embrace professional development

Additional Information

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

• Performance related bonus (discretionary and subject to eligibility criteria)
• Private medical cover (subject to eligibility criteria)
• Competitive pension scheme + Life Assurance
• Generous Annual Leave allowance (increasing with service) plus bank holidays
• Retailer Discounts
• Enhanced maternity/paternity and adoption pay
• Length of Service Awards
• Christmas Vouchers
• Health & Wellbeing initiatives
• An additional day off for your birthday
• Discounted Gym Membership

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

APPLY NOW for full consideration. If you are selected for an interview or further consideration, we will be in touch with you directly.