Barista - Costa

Moto Hospitality; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Barista and become part of the team transforming the UK's rest stop experience. This role offers the chance to serve delicious beverages and food while delivering exceptional customer service in a dynamic environment. With a commitment to employee development, you’ll receive training and support to excel in your role. Enjoy generous colleague discounts and an annual bonus scheme as you embark on a rewarding career path. If you’re enthusiastic and ready to make a difference, this opportunity is perfect for you.

Benefits

Annual bonus scheme

Colleague discount

Enhanced benefits

Funded qualifications

Weekly pay

Qualifications

• Enthusiasm for customer service and willingness to learn.
• Ability to work in a fast-paced environment.

Responsibilities

• Producing coffees, teas, and serving food to brand standards.
• Providing exceptional customer service and handling enquiries.
• Maintaining stock levels and store cleanliness.

Skills

Customer Service

Coffee Preparation

Teamwork

Job description

£12.30 per hour

Address

Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Baristas:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Barista:

• Producing coffees, teas, frappes and more, as well as serving food to brand standards
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant or a café worker, we’d love to hear from you!

Hourly rates of pay may differ for under 18’s.

Where our customer’s journey pauses, yours just begins.

Apply today

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

Want to know what it's like to work for us? Find out from our colleague Fabiana.