Remote Customer Service Representative – Product Testing

GL Inc.; High Wycombe; Remote; GBP 40,000 - 60,000; Full time

Job summary

An innovative consulting firm is seeking Product Testers to work from home, offering a flexible schedule and competitive pay. This role allows you to participate in exciting product testing projects, providing valuable feedback to companies while earning extra cash. With no prior experience required, you can engage in a fun and rewarding opportunity to share your opinions on upcoming products and services. Enjoy the freedom of working remotely, and keep most of the tested products. Join a dynamic team and make your voice heard in the market research industry!

Benefits

Competitive pay rate

Weekly pay

Flexible schedule

Opportunity to learn about the industry

Work from home

Keep most tested products

Qualifications

• Ability to follow specific instructions and document tests accurately.
• Excellent attention to detail and curiosity are essential.

Responsibilities

• Document In-Home Usage Tests with various media as instructed.
• Follow the Daily Schedule for product testing and feedback.

Skills

Attention to detail

Ability to follow instructions

Good communication skills

Education

Age 18 or older

Tools

MFour’s Mobile In-Home Use Test Technology

Computer or smartphone

Digital or cell phone camera

Job description

Job Description

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18/hr and £32/hr, depending on the In-Home Usage Test project. No experience required.

There is no payment required to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping; everything is paid by our company. In-Home Usage Testers are considered independent contractors, and we pay weekly every Wednesday by direct deposit or check.

UK Product Testers is a consulting firm specializing in product testing and development. We design and conduct In-Home Usage Testing (IHUT) in the UK and internationally, providing real-time user feedback to companies and market research firms to evaluate products for certification and market access.

During your application, reputable market research companies will assess your demographics and consumer profile to match you with suitable products. These companies will use questionnaires to identify and target specific consumer types, ensuring the right participants are engaged to achieve a representative sample.

Participation in these testing panels is always free, secure, and private. IHUT is a quick, easy, and fun way to earn extra cash by sharing your opinions on upcoming products and services in the UK market.

Main Duties

• Properly document In-Home Usage Tests as instructed (screenshots, audio recordings, videos, journal entries, etc.)
• Handle tested products responsibly
• Follow the provided Daily Schedule, which may include unpacking, reading instructions, providing feedback online or via mobile, using the product for a specified time, writing reviews, and taking pictures
• Use MFour’s Mobile In-Home Use Test Technology for certain projects to capture insights
• Participate in private chat discussions about the product as required

Requirements

• Ability to follow specific instructions
• Excellent attention to detail and curiosity
• Availability to work 15-25 hours per week with a routine
• Access to a computer or smartphone with reliable internet
• Access to a digital or cell phone camera
• Honesty and reliability
• Good communication skills are a plus
• Age 18 or older

Benefits

• Competitive pay rate
• Weekly pay
• Flexible schedule
• Opportunity to learn about the industry
• Work from home or anywhere
• Most tested products can be kept

Additional Information: Salary: £32/hr | Frequency: Per hour | Remote Job: Fully remote | Employment Type: Full-time