Trainee Croupier/Dealer

TN United Kingdom; Birmingham; On-site; GBP 25,000 - 27,000; Full time

Job summary

An exciting opportunity awaits at a leading leisure business in the UK! Join as a Trainee Croupier at a vibrant casino, where you'll receive comprehensive training to master popular games like roulette and blackjack. This role is perfect for those with a passion for customer service and a can-do attitude. Enjoy a competitive salary, flexible working hours, and a wide range of employee benefits including health support and social events. If you're ready to embark on a fun and rewarding career, this is the place for you!

Benefits

Private GP helpline

Discount portal for retailers

Life assurance

Employee assistance program

20% discounted gym membership

Mental health support

Family-friendly policies

Health Cash Plan

Critical illness cover

Travel insurance

Qualifications

• No previous gaming experience necessary; training provided.
• Must be over 18 and pass a DBS check for a gaming license.

Responsibilities

• Deal popular casino games including roulette and blackjack.
• Ensure customers have an enjoyable experience.

Skills

Customer Service

Teamwork

Mathematical Skills

Flexibility

Education

Eligibility to work in the UK

Over 18 years old

Job description

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Trainee Croupier/Dealer - Genting Casino Birmingham Chinatown

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Salary: £25,578.00 during training, £26,246.16 once completed.

Brand: Genting Casinos

Published: 07 May 2025

Location: Genting Casino Birmingham Chinatown

Department: Gaming Staff

Closing Date: 20/05/2025

JOB DESCRIPTION

Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry?

We are currently seeking to recruit a trainee croupier. No previous gaming experience is necessary. If you are passionate about delivering excellent customer service and eager to learn, this could be the role for you. All training will be provided in an initial 6-week training school, where you will learn to deal popular casino games including roulette and blackjack. After training, you will be responsible for dealing casino games to customers and ensuring they have an enjoyable experience.

Key skills and responsibilities include:

• Enthusiastic, bubbly personality ready to deliver outstanding customer service.
• Confident with a can-do attitude.
• An efficient team player.
• Flexible attitude to work, including shifts at nights and weekends.
• Good maths skills for accurate calculation of bets.
• Must be over 18, eligible to work in the UK, and able to pass a DBS check for a gaming license.

In return, we offer an excellent salary, development opportunities, and a wide range of employee benefits. Read more below.

WHAT WE OFFER

Alongside a competitive salary, we provide benefits such as:

• Private GP helpline
• Discount portal for retailers, restaurants, leisure, and more
• Life assurance
• Employee assistance program: 24/7 confidential advice and counseling
• 20% discounted gym membership
• Mental health support
• Family-friendly and wellbeing policies

Flexible benefits* include options like:

• Health Cash Plan (company funded at level 1)
• Critical illness cover
• Travel insurance
• Health screening

We also offer rewards, recognition, development, and social activities:

• Genting Academy online learning portal
• Long service awards
• Staff social fund
• Annual Christmas gift
• Social events such as pub quizzes, Croupier of the Year Awards, and football tournaments
• Tips

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is a leading leisure business in the UK, committed to providing outstanding service across our nationwide casinos. As part of the Genting Group, employing 62,000 worldwide, we value our colleagues and strive to create a fantastic experience for all.

We are an inclusive and diverse employer, celebrating individuality and valuing contributions from everyone. If you need support during the interview process, such as guidance, advice, or adjustments, please contact us.