Trainee Croupier/Dealer

Genting Casinos UK Ltd.; Birmingham; On-site; GBP 25,000 - 27,000; Full time

Job summary

A vibrant and dynamic company is seeking enthusiastic individuals to join as Trainee Croupiers. This exciting role offers comprehensive training in popular casino games, ensuring you are well-prepared to deliver exceptional customer service. With a focus on creating a fun and engaging atmosphere, you'll be part of a team that values flexibility and collaboration. As a Trainee Croupier, you'll not only learn the skills needed for success but also enjoy a competitive salary and a range of employee benefits. This is a fantastic opportunity to kickstart your career in the lively gaming industry!

Benefits

Private GP helpline

Retail discounts

Pension scheme

Life assurance

Employee assistance program

Gym discounts

Mental health support

Family-friendly policies

Health cash plans

Critical illness cover

Qualifications

• Passionate about excellent customer service.
• Must be over 18 and able to pass a DBS check.

Responsibilities

• Dealing popular casino games such as roulette and blackjack.
• Ensuring customers have an enjoyable experience.

Skills

Customer Service

Math Skills

Teamwork

Flexibility

Education

No prior gaming experience required

Job description

JOB TITLE: Trainee Croupier/Dealer - Genting Casino Birmingham Chinatown

Salary: £25,578.00 during training, £26,246.16 after completion

Published: 07 May 2025

Location: Genting Casino Birmingham Chinatown

Department: Gaming Staff

Closing Date: 20/05/2025

Job Description

Are you looking for a new career? Do you want to work in a lively, fun industry? We are hiring a trainee croupier with no prior gaming experience required. If you are passionate about excellent customer service and eager to learn, this could be the perfect role for you. All training will be provided in a 6-week training school, where you will learn to deal popular casino games such as roulette and blackjack. After training, your responsibilities will include dealing games and ensuring our customers have an enjoyable experience.

Key Skills and Responsibilities

• Enthusiastic, bubbly personality committed to delivering outstanding customer service.
• Confident with a positive attitude.
• Team player with efficiency.
• Flexible to work shifts, including nights and weekends.
• Good math skills for accurate bet calculations.
• Must be over 18, legally able to work in the UK, and able to pass a DBS check for a gaming license.

Benefits

In return for your dedication, we offer a competitive salary, career development opportunities, and a range of employee benefits:

• Company-funded benefits such as private GP helpline, retail discounts, pension scheme, life assurance, employee assistance program, gym discounts, mental health support, and family-friendly policies.
• Flexible benefits including health cash plans, critical illness cover, dental and travel insurance, and health screening (eligibility applies).
• Rewards and recognition programs, including career development, online learning portal, long service awards, social activities, and tips.

About Us

Genting Casinos is a leading leisure business in the UK, committed to delivering excellent service and experiences. We value diversity and inclusion and support our colleagues through various programs and initiatives. For interview support or adjustments, please contact us.