East Sussex Fire & Security Service Engineer

Get Staff; Eastbourne; On-site; GBP 36,000 - 38,000; Full time

Job summary

Get Staff in East Sussex is seeking a Fire & Security Service Engineer to service, fault-find and rectify fire and security systems across industrial, commercial and domestic sites. The role is full‑time permanent in East Sussex, offering a salary of £36,000‑£38,000 per year plus standby allowance and paid call‑outs.

You will work to NSI Gold and BAFE guidelines and maintain high customer service standards.

Qualifications

• Ideally 3+ years’ experience in the fire and security industry across industrial, commercial and domestic settings.

Responsibilities

• Carry out servicing, fault diagnosis and rectification of fire and security systems.
• Compile detailed and accurate reports from all site visits for internal and customer use.
• Participate in the team’s standby rota.
• Provide high‑level customer service while liaising with customers, manufacturers and team members.
• Engage in continuous learning to stay up to date with the latest industry trends and technological advancements.
• Ensure all work is carried out in accordance with company policies, health & safety regulations, and best practices.

Skills

Security industry experience

Customer service

Driving licence

ECS card

NSI/BAFE knowledge

Hikvision know-how

Tools

Hikvision

Paxton

Scantronic

Texecom

Galaxy

Morley/Kentec Fire

EMS

Nurse Call Systems

Job description

Get Staff in East Sussex is seeking a Fire & Security Service Engineer to service, fault-find and rectify fire and security systems across industrial, commercial and domestic sites. The role is full‑time permanent in East Sussex, offering a salary of £36,000‑£38,000 per year plus standby allowance and paid call‑outs.

You will work to NSI Gold and BAFE guidelines and maintain high customer service standards.