Early Years Administrator

Bright Horizons; Greater London; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Childcare discount

Parental leave

Annual leave

Pension

Wellbeing benefits

Career development access

Early wage access

Job summary

Bright Horizons Norfolk Lodge Montessori Nursery & Preschool in Barnet, Hertfordshire is seeking an Early Years Administrator. The role is 30 hours per week, Monday to Friday term time over 46 weeks, focused on parent outreach, financial queries, and invoice coordination.

You will support the nursery manager with ad hoc admin tasks, ensure high-quality customer service for families, and help manage payments and funding processes.

Qualifications

• Previous experience within an administrative role is required.
• Proven track record of delivering outstanding customer service.
• Ability to resolve customer issues and make independent decisions.
• Strong organisational skills in a fast-paced environment.

Responsibilities

• Lead parent outreach initiatives and support the manager with new nursery places, extra sessions and booking changes.
• Assist parents with financial queries and solutions, and coordinate monthly invoice runs, invoice debt, funding tasks and payment plans.
• Support the nursery manager with ad hoc administrative tasks and reports.

Skills

Communication skills

Organisational skills

Customer service

Tools

Word

Excel

PowerPoint

Data entry

Job description

Nursery – Bright Horizons Norfolk Lodge Montessori Day Nursery & Preschool, Dancers Hill Road, Barnet, Hertfordshire, EN5 4RP

Salary – Starting from £13.94 per hour (dependent on qualification/s and experience)

Hours - Part time, 30 hours, Monday - Friday - term time - 46 weeks of the year.

Location – Barnet, EN5 4RP

Are you looking to work for an organisation whose culture is driven by our HEART principles – Honesty, Excellence, Accountability, Respect, and Teamwork? Where you can be yourself, feel supported, and help to make a difference to the next generation? Somewhere you can say: “I did that.”

We’re looking for an Early Years Administrator to join our Norfolk Lodge Montessori Nursery, located in Enfield, EN5 4RP. The role is working 30 hours, Monday - Friday term time over 46 weeks of the year.

Our Benefits

• Starting from £13.94 per hour
• Childcare discount of 40% for first child
• Enhanced parental leave
• 20 days annual leave, plus bank holidays and paid Christmas closure. Ability to also purchase additional leave*
• Pension
• Financial and wellbeing benefits including 24/7 virtual GP appointments, early access to wages, and more
• Professional development programme access for every stage of your career, including access to a careers coach

*Subject to T&Cs*

The Role

As an Early Years Administrator, you will lead parent outreach initiatives, supporting the manager with new nursery places, extra sessions, and booking changes. You will assist parents with financial queries and solutions, and coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans. When required, you will also support the nursery manager with ad hoc administrative tasks and reports.

What we’re looking for

• Previous experience within an administrative role
• Proven track record of delivering outstanding customer service
• Ability to resolve customer issues and make independent decisions
• Strong organisational skills, and the ability to work in a fast-paced environment
• Proficient in Word, Excel, PowerPoint, and data entry
• Great communication skills, with colleagues, children, and parents

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.

We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Please note, due to our sector all roles are subject to an Enhanced DBS.

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.

We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.