PT Assistant Boutique Manager (ABM) | Stratford

TN United Kingdom; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury lifestyle brand in London seeks a captivating Boutique Manager to empower and lead their team. The role focuses on delivering exceptional customer experiences and achieving sales targets while fostering a collaborative environment. Ideal candidates will have retail experience and strong communication skills.

Benefits

Generous Retail Incentive Programs

Playful and empowering work environment

Career progression and ongoing training opportunities

Generous Product Discounts

Qualifications

• At least 2-years’ experience in retail or hospitality environment.
• Exceptional communication and an aching for providing an electrifying customer experience.

Responsibilities

• Supporting the Boutique Manager to drive sales and KPI targets.
• Raising customer engagement & satisfaction.
• Leading and providing ongoing performance feedback to the honey team.

Skills

Communication

Team Leadership

Customer Experience

Education

At least 2-years’ experience in retail or hospitality

Job description

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Client:

Honey Birdette

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8a350dca0810

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Bold, innovative and just a tad naughtier than you would expect, Honey Birdette are looking for a captivating Assistant Boutiqueleader to join our Hive!

About Honey B

Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer. We are a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. Bold, innovative and a little naughtier than you would expect, Honey Birdette has quickly become the most talked about lingerie brands. We inspire, create curiosity, and empower women through their beauty and confidence.

The Role

As the Boutique Manager, you will be empowering, enchanting and storytelling focused to lead your team of honeys towards achieving high commercial outcomes, guide best practice customer service, and encouraging of each honey’s individual characteristics.

To be successful in this role, you will possess the ability to be an exceptional communicator, knowledgeable on all the tips & tricks to build your team into a confident collaborative hive and drive positive red-carpet experiences for all honeys (and/or their partners) visiting Honey Birdette - ensuring they never fall short of product to fulfil their honey b needs. xx

This role reports into the UK Area Manager.

Key Responsibilities

• Supporting the Boutique Manager to drivesales and KPI targets across your Boutique.
• Raising customer engagement & satisfaction by delivering an exceptional red carpet experience for every customer, every day
• Empowering and encouraging of your honeyteamneeds and coaching them to drive a high performance culture
• Leading, and providing ongoing performance and improvementfeedback to honey team.

Your Sweet Spots (About You)

• At least 2-years’ experience in retail or hospitality environment
• Exceptional communication and an aching for providing an electrifying customer experience.
• Self-motivated and passionate about your team’s development and setting them up for success.
• Lead with empathy, compassion and are open-minded.
• Highly driven about the store success and passionate about the Honey B brand.
• Doesn’t shy away from conflict, is resilient, and able to manage expectations.
• Able to advise and direct communication with confidence.
• Generous Retail Incentive Programs: Fancy a pair of Louboutins? How about an overseas trip? Or maybe a share in 15K worth of a shopping spree for you and your winning boutique!
• A playful and empowering work environment
• Global Australian organisation | find us in AUS, UK, & USA
• Career progression and on-going training opportunities
• Opportunity to participate in initiatives that can lead to incentives like money to spend on product, all the way through to overseas trips (yes honey, you read that right xx)
• Generous Product Discounts

We love you just the way you are, honey xx

Honey Birdette is an equal opportunity employer. Here at HB we value honeys of all shapes, sizes, ethnicities, and orientations - at the end of the day, we’re all lovers. If you’ve been longing for a workplace that’s fuelled by self-empowerment & self-love, please apply!

We can’t wait to meet you, honey .xx

* All applicants must be 18 years old to apply.

* This role requires willingness to work shifts in alignment with a retail environment