PT Assistant Boutique Manager (ABM) | Stratford

Honey Birdette; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury lifestyle brand is seeking a captivating Assistant Boutique Leader in London. This role focuses on empowering a team to achieve commercial success while providing exceptional customer experiences. Ideal candidates will possess strong communication skills and a passion for team development.

Benefits

Generous retail incentive programs

Playful and empowering work environment

Career progression and ongoing training opportunities

Generous product discounts

Qualifications

• At least 2 years of experience in retail or hospitality environments.

Responsibilities

• Drive sales and KPI targets across your Boutique.
• Enhance customer engagement and satisfaction.
• Empower and coach your team for high performance.

Skills

Communication

Team Development

Customer Experience

Job description

Bold, innovative and just a tad naughtier than you would expect, Honey Birdette is looking for a captivating Assistant Boutique Leader to join our Hive!

About Honey Birdette

Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer. We are a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. Bold, innovative and a little naughtier than you would expect, Honey Birdette has quickly become one of the most talked-about lingerie brands. We inspire, create curiosity, and empower women through their beauty and confidence.

The Role

As the Boutique Manager, you will be empowering, enchanting, and storytelling focused to lead your team of honeys towards achieving high commercial outcomes, guiding best practice customer service, and encouraging each honey’s individual characteristics.

To be successful in this role, you will possess exceptional communication skills, knowledge of tips and tricks to build your team into a confident, collaborative hive, and drive positive experiences for all visitors to Honey Birdette, ensuring they never fall short of products to fulfill their needs.

This role reports to the UK Area Manager.

Key Responsibilities

1. Supporting the Boutique Manager to drive sales and KPI targets across your Boutique.
2. Enhancing customer engagement and satisfaction by delivering an exceptional experience every day.
3. Empowering and encouraging your team’s needs and coaching them to foster a high-performance culture.
4. Leading and providing ongoing performance feedback and improvement strategies to your team.

Your Skills & Attributes

• At least 2 years of experience in retail or hospitality environments.
• Exceptional communication skills and a passion for providing an electrifying customer experience.
• Self-motivated and passionate about your team’s development and success.
• Lead with empathy, compassion, and open-mindedness.
• Highly driven about store success and passionate about the Honey Birdette brand.
• Resilient, able to manage expectations, and not shy away from conflict.
• Confident in advising and directing communication effectively.

Honey Benefits

• Generous retail incentive programs, including overseas trips and shopping sprees.
• A playful and empowering work environment.
• Global Australian organization with presence in AUS, UK, & USA.
• Career progression and ongoing training opportunities.
• Participation in initiatives leading to incentives like product discounts and overseas trips.
• Generous product discounts.

We love you just the way you are, honey xx

Honey Birdette is an equal opportunity employer. We value honeys of all shapes, sizes, ethnicities, and orientations. If you’re looking for a workplace fueled by self-empowerment and self-love, please apply!

We can’t wait to meet you, honey xx

* All applicants must be 18 years or older.

* This role requires willingness to work shifts aligned with a retail environment.