Property Management Assistant – Trainee / Experienced

TN United Kingdom; Cheltenham; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading estate agency in Cheltenham is seeking a Property Management Assistant, offering a supportive environment with full training. The role involves administrative support, communication with tenants and landlords, and opportunities for growth. Ideal for candidates transitioning from retail or hospitality, with a salary of up to £26,000.

Benefits

22 days annual leave + bank holidays

Longevity rewards and bonuses

Team-building days and events

Additional leave during your wedding month

Industry qualifications (ARLA) paid for

Cycle to work scheme

Qualifications

• No previous office experience required.
• Suitable for individuals from retail, leisure, or hospitality backgrounds.

Responsibilities

• Supporting Property Managers with administrative tasks.
• Maintaining accurate records on property management software.
• Coordinating and booking maintenance appointments.

Skills

Communication

Organization

Customer Service

Job description

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Property Management Assistant – Trainee / Experienced, Cheltenham

Client: Anderson Recruitment Ltd

Location: Cheltenham, Gloucestershire, UK

Job Category: Other

EU work permit required: Yes

Job Reference:

65f341e7bbd9

Job Views:

3

Posted:

19.05.2025

Expiry Date:

03.07.2025

Job Description:

We currently have a rare opportunity to join an award-winning, dynamic estate agency. You can be based solely from the Cheltenham office or work across three offices in Gloucester, Cheltenham, or Worcester, spending a few days in each location.

This role supports the busy Property Management team in an administrative capacity, offering excellent opportunities for growth and development. Tasks include managing data entry, liaising with tenants and landlords, coordinating appointments, answering calls, and handling general office administration.

No previous office experience is required as full training will be provided. This role is suitable for individuals from retail, leisure, or hospitality backgrounds looking to transition into an office environment and advance in administration.

The company values its staff, providing a supportive environment with training, development, and benefits such as:

• 22 days annual leave + bank holidays, increasing with service + your birthday off
• Longevity rewards and bonuses
• Team-building days and events
• Additional leave during your wedding month & enhanced parental leave
• Industry qualifications (ARLA) paid for
• Cycle to work scheme

Responsibilities include:

• Supporting Property Managers with administrative tasks
• Maintaining accurate records on property management software
• Coordinating and booking maintenance appointments
• Communicating with tenants, contractors, and landlords via phone and email
• Processing tenancy renewals, deposit returns, and compliance documents
• Handling queries and resolving issues
• Scheduling property visits and preparing reports
• Assisting the wider lettings team with general admin

Working hours: Monday – Friday, 8:30am – 5:30pm (1-hour lunch); flexible hours possible for the right candidate

Salary: Up to approximately £26,000 per annum, negotiable based on experience