College Porter

St. Clare's, Oxford; Oxford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading college in Oxford is seeking a College Porter to be the first point of contact for visitors and to ensure the safety and security of the campus. The role involves a variety of responsibilities, including security monitoring, fire safety compliance, and providing administrative support. Ideal candidates will be adaptable and willing to work flexible hours, contributing to a welcoming environment for all students and visitors.

Qualifications

• Experience in security and fire safety protocols.
• Strong interpersonal skills for dealing with visitors and staff.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Locking/unlocking buildings and responding to alarm activations.
• Patrolling premises and ensuring security compliance.
• Welcoming visitors and providing administrative support.

Skills

Adaptability

Flexibility

Communication

Job description

Purpose

• To be the visible face of the College for welcoming visitors, and for issues relating to security, fire safety and other allied duties.
• The role is one that requires a degree of adaptability and flexibility as the Porters are on duty at times when many other members of staff are not working, such as evenings and weekends. Accordingly, it is essential that the Porters are willing to be helpful and accommodating.

Key Responsibilities

The post holder will be required to carry out or assist with the following duties:

Security

·Locking/unlocking College buildings and classrooms including setting and disabling alarms, as per the College Security schedule.

·Dealing with alarm activations, CCTV surveillance and access control equipment.

·Regularly patrolling all college premises and ensuring personnel, buildings, and equipment are secure and identifying any irregularities with the security of the campus and ensuring issues are logged and reported in a timely manner in the security logbooks.

·Examining doors, windows, and other points of entry to ensure security both during the day and overnight.

·Being vigilant and aware of any issues such as loitering, smoking or the carrying of forbidden articles and reporting irregularities, such as security breaches, facility and safety hazards, and emergency situations.

·Approaching suspicious persons and deescalating possible issues with professionalism and notifying the police of suspicious activity if necessary and completing incident reports as and when required.

·Escorting visitors, students, and staff when required by foot or using College minibus transport.

·Patrolling and monitoring parking areas to ensure all staff vehicles are parked correctly and all parked cars are displaying a St Clare’s parking permit and/or are authorised.

·Offering basic ‘welfare’ advice and ‘first aid.’

·Issuing keys in accordance with agreed procedures.

·Chauffeuring duties; transferring casualties to hospital and to residence buildings.

·Regularly updating access control software and hardware (SALTO) to ensure it is working as intended.

·Maintaining accurate records and keeping documentation up to date.

Fire Safety

·Carrying out fire system testing, keeping logbooks up to date, assisting with emergency evacuations and ensuring fire doors are always closed.

·Dealing with planned and emergency fire alarm calls and other issues.

·Working within the College’s health and safety requirements and assisting in the achievement of health and safety compliance.

·Supporting the Head of Security and Health and Safety with maintaining the Fire Action Plans and ensuring that fire safety within the College is at an appropriate level and responsive to the changing College needs.

·Supporting the Head of Security and Health and Safety by ensuring the fire safety

infrastructure is fit for purpose and that any faults or issues identified are dealt with promptly.

·Conducting investigations into fire incidents and liaising with the local fire service if appropriate.

Reception

·Welcoming visitors to the campus, dealing with queries and ensuring the reception area promotes a professional image at all times.

·Checking-in visitors via the VMS and notifying the appropriate member of staff of their arrival.

·Receiving incoming mail and parcels, maintaining records and organising distribution around the College.

·Acting as a point of contact for the college for all enquiries either by telephone, email, or in person.

·Assisting with new student arrivals and at events such as open days and graduation.

·Providing high quality administrative support and assistance, when required, to members of St Clare’s community.

·Ensuring awareness and compliance with all policies and procedures relating to child protection/safeguarding, health and safety, security, confidentiality, and data protection.

General Duties

·Checking College vehicles daily, maintaining fuel levels and ensuring servicing is completed in accordance with logbook requirements.

·Taking and recording bookings for College vehicles and issuing vehicle keys in accordance with the College’s Vehicle Procedure.

·Preparing the College Hall and other venues around the College in preparation for events and tidying up after functions.

·Maintaining the campus by picking up litter, emptying overflowing litter bins on a regular basis and ensuring communal areas are well maintained.

·Assisting with general maintenance as required, moving furniture and luggage, driving College vehicles including minibuses, picking up and delivering stores, and serving the community with any task necessary for the business of the College.

·Maintaining and replenishing paper stocks and printer ink located across the campus.

·Reporting (verbally and in writing/email/SIR) all serious incidents and near misses.

While every effort has been made to describe the main duties and responsibilities of the post, each individual task necessary for the successful performance of the role may not be specifically identified. The College Porter may therefore be required to undertake other tasks and duties that are commensurate with the grade and nature of the role and/or in the reasonable discretion of the College.

How to Apply

Full details of the role, salary, benefits and information on how to apply can be found on our website: www.stclares.ac.uk/contact-us/recruitment-and-careers

Applications must be made using the College’s standard application form. CVs will only be accepted if accompanied by a St Clare’s application form.

Applications should be submitted by email to [e-mail] by 9am Friday 13th June 2025.