Shift Manager - Argos

TN United Kingdom; Bedford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the logistics sector is seeking a Shift Manager to oversee warehouse operations, manage a team, and ensure efficient delivery services. The role involves coaching staff, implementing improvements, and responding to customer demands. The company offers a supportive environment with great benefits, including discounts, free meals, and development opportunities.

Benefits

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Shopping discounts

Wellbeing support

Qualifications

• Experience in managing a team within a unionised environment.
• Proven track record in multi-drop delivery operations.

Responsibilities

• Manage and develop the team through ongoing coaching.
• Implement continuous improvement initiatives.
• Oversee van resource allocation and stock inventory.

Skills

Leadership

Team Management

Customer Service

Job description

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Our management teams are at the heart of our warehouse operations, where we store, move, and deliver everything Argos sells in the moments that matter to our customers. They lead by example, inspiring our teams to give their best every day. Their teams are part of a national network, offering an industry-leading fast-track service that delivers Argos products to customers' doors and collection points. They use technology and great teamwork to ensure we never let our customers down.

What You’ll be doing

1. Manage and develop the team through ongoing coaching and feedback to deliver outstanding results
2. Implement and embed continuous improvement initiatives to enhance site and centrally driven processes
3. Accountable for overseeing van resource allocation, stock inventory, and maintenance to ensure efficient operations
4. Respond to customer demands and volume changes by flexing operational resources to meet targets
5. Ensure compliance with legal and safety frameworks while being accountable for managing recruitment and headcount requirements

What makes a great Shift Manager

• Leadership experience in managing a team of managers and team members within a unionised environment
• Proven track record in handling multi-drop delivery and customer final mile delivery operations
• Experienced in delivering on KPI performances to meet budgetary requirements and achieve an optimum cost to serve
• Possesses management skills that engage and motivate colleagues at all levels
• Capable of responding to customer demands and fluctuations at pace, ensuring the efficient delivery of a first-class service

Working for us has great rewards

We truly value our colleagues and provide market-leading benefits and training to reflect that:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks - provided for colleagues in all our warehouses
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
• Pension – we’ll match between 4-7.5% of your pension contributions
• Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers, and more
• Wellbeing support – including free access to our Employee Assistance Program, a confidential service providing support and guidance on a wide range of issues

An inclusive place to work and shop.

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.

If you would like to learn more about our commitment to inclusivity, please take a look.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Please note - We reserve the right to close the advert earlier than the closing date advertised, where we receive a high number of applications.