Shift Manager - Argos

Sainsbury's Supermarkets Ltd; Bedford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is looking for a Shift Manager to oversee warehouse operations. The role involves managing a team, ensuring compliance with safety regulations, and optimizing delivery processes. The ideal candidate will have leadership experience and a proven track record in customer service and operational efficiency. The company offers competitive benefits, including discounts and a supportive work environment.

Benefits

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Qualifications

• Experience in managing a team within a unionised environment.
• Proven track record in multi-drop delivery operations.

Responsibilities

• Manage and develop the team through ongoing coaching.
• Implement continuous improvement initiatives.
• Oversee stock inventory and resource allocation.

Skills

Leadership

Customer Service

Team Management

Job description

Salary: Competitive
Location: Bedford Stockless LFC, Bedford, MK43 9AH
Contract type: Permanent
Business area: Argos Local Fulfilment Centres
Requisition ID: 304623

Managing in our Warehouses

Our management teams are at the heart of our warehouse operations, where we store, move, and deliver everything Argos sells in the moments that matter to our customers. They lead by example, inspiring our teams to give their best every day. Their teams are part of a national network, offering an industry-leading fast-track service that delivers Argos products to customers' doors and collection points. They use technology and great teamwork to ensure we never let our customers down.

What You’ll be doing

1. Manage and develop the team through ongoing coaching and feedback to deliver outstanding results
2. Implement and embed continuous improvement initiatives to enhance site and centrally driven processes
3. Oversee van resource allocation, stock inventory, and maintenance to ensure efficient operations
4. Respond to customer demands and volume changes by flexing operational resources to meet targets
5. Ensure compliance with legal and safety frameworks while managing recruitment and headcount requirements

What makes a great Shift Manager

1. Leadership experience in managing a team of managers and team members within a unionised environment
2. Proven track record in handling multi-drop delivery and customer final mile delivery operations
3. Experience in delivering KPI performances to meet budgetary requirements and achieve an optimum cost to serve
4. Management skills that engage and motivate colleagues at all levels
5. Capable of responding to customer demands and fluctuations at pace, ensuring the efficient delivery of a first-class service

Working for us has great rewards

We truly value our colleagues and provide market-leading benefits and training to reflect that:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks – provided for colleagues in all our warehouses
• Generous holiday entitlement – based on hours worked, plus maternity and paternity leave
• Pension – we’ll match between 4-7.5% of your pension contributions
• Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers, and more
• Wellbeing support – including free access to our Employee Assistance Program, a confidential service providing support and guidance on a wide range of issues

An inclusive place to work and shop.

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide resources to help colleagues understand and support their roles and teams effectively. Our internal networks seek to ensure true representation for everyone, helping us identify and remove barriers.

We offer various development opportunities, including mentorship, training, and career progression pathways, to help colleagues grow and succeed. We celebrate diversity through initiatives and events, fostering inclusion and respect.

If you’d like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will support you.

Note – We reserve the right to close the advert earlier than the advertised closing date if we receive a high volume of applications.