Client Service Director - Construction

TN United Kingdom; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company in the construction sector is seeking a Client Service Director to manage key client relationships and drive business growth. The ideal candidate will possess extensive knowledge of construction products and demonstrate strong technical abilities. This pivotal role requires effective negotiation skills and the ability to generate new business opportunities while retaining existing clients.

Qualifications

• Extensive knowledge of construction products and contract terms.
• Experience in managing major construction clients.
• Ability to generate new business opportunities.

Responsibilities

• Oversee management of largest construction clients.
• Support Managing Director with client responsibilities.
• Engage in dialogue with potential new clients.

Skills

Client-focused

Technical ability

Negotiation

Relationship building

Job description

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Client Service Director - Construction, London

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Client:

IDEX Consulting

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

893dc4117014

Job Views:

2

Posted:

21.05.2025

Expiry Date:

05.07.2025

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Job Description:

Are you a client-focused Account Director experienced in servicing major construction clients and an expert in your field?

We are currently supporting a key market player in their search for a Client Service Director to oversee the management of their largest construction clients.

You will have strong technical ability and confidence in demonstrating your knowledge with both clients and insurers, working with Account Executives and handlers to build and nurture these key relationships.

You will need:

• Extensive knowledge of a broad range of Construction products and relevant contract terms.
• Support the Managing Director of Construction for some clients, with eventual transfer to full client responsibility.
• Work on new business opportunities, including supporting others in the business.
• Leverage your existing network and other methods to generate new opportunities.
• Retain existing clients and grow revenue to specified targets.
• Engage in open dialogue with potential new clients, discussing construction products with knowledge and credibility.
• Understand and practice the fee negotiation process.
• This role is pivotal in supporting the business's income and growth plans for the allocated client portfolio.