Scheduler

Protec Work's, S.L.; Luton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Property Services Coordinator to enhance the efficiency of property management operations. You will play a pivotal role in supporting the team, ensuring that repairs and planned works are executed within agreed timeframes. This position offers a dynamic work environment where you will collaborate with various departments and external contractors, ensuring compliance with health and safety regulations while maintaining high standards of service delivery. If you are passionate about property management and thrive in a collaborative setting, this opportunity is perfect for you.

Qualifications

• Experience in property management and maintenance coordination.
• Strong understanding of health and safety regulations.

Responsibilities

• Coordinate planned works and repairs, ensuring timely completion.
• Document all works and maintain communication with stakeholders.

Skills

Project Management

Communication Skills

Time Management

Health and Safety Compliance

Education

High School Diploma

Relevant Certifications in Property Management

Tools

Squares IT System

Job description

About The Team

Property Services department plays a vital role in the smooth running of Squared by currently managing over 800 properties, including homes, hostels (both internal and external), and office premises. The department has a small in-house team and collaborates closely with approved local contractors.

The service involves working across departments and functions on a wide variety of activities and initiatives.

About The Job

You will play a key role in supporting the team to deliver planned works and reports on damp, condensation, and mould. You will also handle routine repair and void requests from customers and colleagues, scheduling appointments based on agreed timescales and priorities, aiming for the appointment to be kept and 95% of them to be completed at the first visit. Additionally, you will allocate resources for voids, manage the process, and update daily.

Responsibilities include:

1. Being the point of contact for planned works, repairs, voids, damp, and mould.
2. Ensuring all requested works are completed within agreed timeframes and processes.
3. Collaborating with internal and external agencies to ensure timely and budget-compliant completion of works.
4. Documenting all works in Squares IT system, supported by photographs.
5. Working closely with the Property Services Manager and Property Inspector to ensure quality, value for money, and timely completion of works.
6. Allocating work to subcontractors in accordance with Squared's financial regulations.
7. Requesting quotations for major external works if required.
8. Providing guidance to DLO on customer responsibilities, OT interventions, and void works.
9. Liaising with relevant departments and providing regular updates on work statuses.
10. Monitoring and guiding the timelines for work completion.
11. Ensuring all work complies with Health and Safety legislation.
12. Coordinating the diaries of the internal maintenance team efficiently.
13. Updating the maintenance dashboard by completing and approving invoices and work orders promptly.
14. Participating in setting departmental targets and ensuring KPIs are met.
15. Continuously updating knowledge through training opportunities.
16. Following Squared's policies and procedures, including Health and Safety, Fairness, and Lone Working.
17. Performing additional tasks as needed for service development and personal growth.